Existing Online Banking user: how do I sign in to the new Digital Banking platform?

 

  1. Visit dupagecu.com and click the “Login” button on the top right. Or, if you prefer a mobile experience, download the DuPage Credit Union mobile app from the App Store or Google Play.
  2. Enter in your current Online Banking username and password and click the “Log in” button.
  3. Click “Create new password”
    dupage credit union mobile app new password
  4. Verify your identity by entering in your current Online Banking username, account number (click here if you need help finding your account number), the primary account holder’s Social Security number, and zip code.
    dupage credit union mobile app verification
  5. Choose a password reset method and a one-time code will be sent to your preferred device.
    dupage credit union mobile app reset password
  6. Once you enter your one-time code, create your password. Please take note of the password requirements:
    • Minimum length is 8 characters
    • Must include a number, uppercase letter and lowercase letter
    • Must include one of the following special characters: $^*()=+.%[email protected]#&_-
      dupage credit union mobile app password creation
  7. Confirm your contact information, accept the terms and conditions, and you’re all set to begin using Digital Banking!

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