I forgot my Online Banking user ID. What do I do?


To recover your Online Banking ID, simply:

  1. Select Forgot user ID from the from the login screen in Online Banking or the Mobile Banking App
  2. Enter your email and click on “I am not a robot”
  3. And, submit!

You’ll receive an email with a link that will require you to answer some challenge questions or verify a code that will be sent via text. Once you’ve done so, your user ID will be displayed.

If you have any questions, you can contact us at 800-323-2611 extension #8 during normal business hours.

phone icon 800-323-2611 message iconMessage Us branch locationsBranches & ATMs pay my loanPay My Loan calendar icon Schedule Appointment
Routing Number: