Enhanced Visa® Credit Card Fraud Protection/Denied Transactions

With the Enhanced Fraud Protection, if a transaction on your Visa Credit Card is considered extremely suspicious (when a transaction on your card appears to fall outside of your usual spending pattern) an alert is created and your transaction may be declined at the merchant. This service protects you from potential fraudulent transactions.

With a simple call to Customer Service, your transaction can be validated by a Fraud Analyst and you’ll be able to continue shopping immediately or necessary actions will be taken if your account has been compromised.

Visa Customer Service

Ask for Falcon Fraud Department.

  • Within the United States: 866-518-0213
  • International: 00-1-515-457-2095

If you have additional questions, please contact the Card Services Department at 800-323-2611.