I purchased a vehicle in another state with a different bank. I fully intended, from the get go, to refinance it through the best financial institution ever, not only because they gave me a better rate, but also because I'd rather they have my interest money than a huge bank that cares nothing about me. DCU has been my banking home for 30 years. I was back in town for a few days and stopped in with no appointment, hoping to do the refinance. I was happy to see Tana D, with whom I had interacted before I moved 6 years ago, was still there and even remembered me! She made the process simple and smooth, even when I didn't come as completely prepared as I thought I was! Within an hour, the refi was done, the payoff was sent to the other bank and I had all my new paperwork in hand. I love that I can just set up my auto payment transfer from checking to my new loan account. I also love that employees that I recall from years ago are still there. That says a lot about working for DCU. Thanks for the service, Tana! It was great to see you again!

Banking with DCU for the last three decades is like my warm, comfy robe. I feel safe and secure with the care, services and options that have been consistent at DCU for all this time. There was never a question that I would remain a customer ever after relocating 900 miles away. And I love the Shared Banking option that allows me to conduct my DCU business at a local credit union if necessary. One thing I would like to see is the addition of Zelle as a direct pay option on the website. Since Zelle has discontinued their stand alone app and now is only accessible through banks and credit unions, it would be a great addition to DCU.

Very bad experience… history of 10+ years with 798 was not enough credit history for them.

Latania was very helpful and pleasant to work with. Came in for a refinance on my vehicle, she was so helpful that I brought my wife and did hers as well. Ty Latania!

Everyone who assisted us was professional and efficient. Our questions were promptly answered, and the overall process went smoothly. Thank you for great service.

I worked with Michelle to purchase an extended warranty for my vehicle. The warranty pricing was very good and Michelle was very helpful and responsive throughtout the process. She is a pleasure to work with.

The loan process was easy, quick, & straightforward. Staff was very helpful with questions. Would definitely recommend them to others.

I went in to check out the rates on auto loans. What they say is true - don’t go through the dealer if you don’t have to. DCU was better than the dealer rate, better than a traditional bank rate.

Really easy process! The interest on the loan was exactly what I was looking for. The banker i worked with, Brad, was able to answer all of my burning questions, he was great!

The car loan process with Latania was seamless. She was professional and super polite and knowledgeable. It was a quick process and I would highly recommend Latania and DuPage credit Union.

The car loan process with DCU was so easy and seamless. I applied online, had my approval the next day, and the shortly after that. Greg W was very helpful and followed up when there was a delay from the dealership. DCU is our preferred loan provider due to the simple process and great customer service.

Latonia B was great to work with. She made the whole process very easy.
I recommended my family & friends

Greg and Michelle did a great job with all of my questions

Loan process was easy. Great customer service

Very easy and professional experience.

The process to refi my auto went smooth Michelle in loans made the process easy and completed quickly

I work with Latania for my auto loan. She was very helpful and made sure any question or concerns I had were answered before I left my appointment.

Everything was very organized and ready the minute I walked into my appointment.

quick and painless process

Excellent efficient loan process

We applied for an auto loan through DuPage Credit Union. We worked with Brad. It was a great experience, first time we looked for a loan through the Credit Union It took much less time than at an auto dealership. It was a very calm and quick process. We had our answers quickly and the auto loan rates were much lower than any other financial institution or dealership. We will continue to support our DuPage Credit Union.

Great and seamless experience getting a car loan! Great rates compared to what the dealer offered. Highly recommend!

DuPage Credit Union was amazing. They’re so knowledgeable and helpful. This was my first time financing a car and I would not have wanted to go anywhere else and will never go anywhere else. I spoke with Sam and Michelle several times and they were lovely and helpful. Answered my many questions with ease.

Samantha was an absolute pleasure to work with on two loans. She made the entire process effortless on me. DuPage credit union gave me great rates.

Latoya did an amazing job on our auto loan! She was kind, patient, and professional throughout the entire process. The entire process was quick and painless. We would not hesitate to use DuPage Credit Union again and neither should you.

My wife and I have had many needs met by DCU over the years. Each time we've really had a concern or question, we have very much appreciated the service and guidance of Taña D. at the Wheaton Branch. She is always personable and easy to talk with. We appreciate her knowledge of the DCU products, her professionalism and her capabilities to get the job brought to a satisfying conclusion. She really knows "her stuff"!

With any concerns or questions we have in the future, we will be sure to visit her to take care of everything. We recommend her highly!