All auto loan reviews

Average Star Rating: star rating

Average star rating: 5

Displaying 1 - 25 of 809

Like Family

Roberta was so so helpful and kind. She talked me through the whole process, I couldn’t be more thankful! Would work with her anytime for anything!

- Jackie F
Auto loan review

Tana D made this process so easy and she was wonderful to work with. I highly recommend contacting her if you need an auto loan!

- Rebecca C
Auto loan

Possibly my 9th or 10th car loan from DuPage Credit Union. As was my experience with the others, this last loan was an easy process from start to finish. Superior customer service (as always)!!!

- Donna B
Too Long

Took too long for an approval/disapproval. Further more every time I call I'm hold for 6+ minutes.

- Petra H

We would like to apologize for any inconvenience during your loan application process. We are always looking to improve the experience for our members, and we appreciate your feedback.

- Dupage Credit Union
Auto loan

D'Andrea K was very helpful and made the loan application very easy!!

- Rita R
Car loan financing.

By far one of the best and easiest car financing process. Samantha in the credit department is the most professional, knowledgeable, kind and helpful person to work with.

- Shak K
Car loan

Cary S is a great person to work with, very friendly and professional.

- Kerry
Car loan
- Nancy W

Timely with positive response and requirements. Roberta E has been very helpful, even with procedures that were new to her.

- Regina D
Auto Loan

This is the third auto loan that we have taken out through DuPage Credit Union. Their staff is so helpful and responsive! It is always a pleasure to do business with DCU.

- Jason V.

Staff were extremely helpful. Walked me through the setup of auto withdrawal for my auto loan. This is the second vehicle financed at DuPage. I would recommend this credit union to others looking for a business that is focused on customer service.

- Richard F

Excellent experience from start to finish. Greg was so helpful and got everything done with no delays. I’m definitely a future customer.

- Marsha B
New vehicle

The application process was easy and the staff that helped after I received the text approval were the best. the paperwork was waiting at the teller's station for my arrival.
Thank you for the great service!!!

- Patrick Hardin
Auto loan

It was great, very smooth and professional.This is my 10th loan.
DCU is very easy to work with.

- Dale S

I spoke with 2 different people and they were outstanding. They walked me through the process, gave me tips, and helped me with everything. It made the process simple, easy, and stress free.

- Tom H
New Auto Purchase

Easiest experience I have ever had to obtain financing for a new auto. Michelle and Greg were so professional and quickly processed my request. If you need financing for a vehicle purchase, DuPage CU is the place to go. Awesome!

- Tammy T
Speedy & Professional

Top notch professional loan personnel- anyone you speak with is very knowledgeable, they get things done quickly and always keeps you informed when you call. Especially, if you’re a member, a long time one like me, you’re treated with exemplary and outstanding service!

- Suzette S.
auto loan

Myoshi B and Greg W made the auto loan process easy to complete.

- leo m
Vehicle loan

My vehicle loan experience was excellent. Everyone on the team was so helpful and informative at every stage in the process.

- Sue B
Motorcycle Loan

Excellent customer service Greg Webb was my loan officer and he is very knowledgeable and and understands customer needs and products that DUPAGE offers

- Mario R
Auto Loan

Last week, I applied for an auto loan and it was approved in less than one business day after submitting the application ! I would like to give a special shout-out to Jason in the loans department for making this happen. He was prompt, professional and friendly. Thanks for a wonderful experience !

- Srjan S
Good Reputation True

I was told that DuPage Credit Union was a good place to do business. The accolades were true. Everyone that I dealt with was professional, personable, knowledgeable, and truly nice. They made the whold process of acquiring a lease buyout loan very painless and I know that I can call for help if I need it in the future.

- Bonnie V.
Samantha L. - Loan Officer

Thanks for your help in the approval process and closing of the transaction. Thanks for answering our questions before committing to the final terms. Your willingness to answer all our questions with enthusiasm is much appreciated along with a good sense of humor. Your professionalism is oblivious.

- Josie & Charles
Auto loan

Easiest loan application and processing I have ever been involved with.Would recommend to ANYONE!

- Roger A.
Vehicle Loan

There was confusion on rate, but Sarah heard my concerns and helped with proper resolution. She is very supportive.

- Vishal T
phone icon 800-323-2611 message iconMessage Us branch locationsBranches & ATMs pay my loanPay My Loan calendar icon Schedule Appointment
Routing Number: