All auto loan reviews

Average Star Rating: star rating

Average star rating: 5

Displaying 51 - 75 of 844

06/24/2023
Speedy & Professional
 

Top notch professional loan personnel- anyone you speak with is very knowledgeable, they get things done quickly and always keeps you informed when you call. Especially, if you’re a member, a long time one like me, you’re treated with exemplary and outstanding service!

- Suzette S.
06/21/2023
auto loan
 

Myoshi B and Greg W made the auto loan process easy to complete.

- leo m
06/06/2023
Vehicle loan
 

My vehicle loan experience was excellent. Everyone on the team was so helpful and informative at every stage in the process.

- Sue B
06/03/2023
Motorcycle Loan
 

Excellent customer service Greg W was my loan officer and he is very knowledgeable and and understands customer needs and products that DUPAGE offers

- Mario R
05/28/2023
Auto Loan
 

Last week, I applied for an auto loan and it was approved in less than one business day after submitting the application ! I would like to give a special shout-out to Jason in the loans department for making this happen. He was prompt, professional and friendly. Thanks for a wonderful experience !

- Srjan S
05/23/2023
Good Reputation True
 

I was told that DuPage Credit Union was a good place to do business. The accolades were true. Everyone that I dealt with was professional, personable, knowledgeable, and truly nice. They made the whold process of acquiring a lease buyout loan very painless and I know that I can call for help if I need it in the future.

- Bonnie V.
05/20/2023
Samantha L. - Loan Officer
 

Thanks for your help in the approval process and closing of the transaction. Thanks for answering our questions before committing to the final terms. Your willingness to answer all our questions with enthusiasm is much appreciated along with a good sense of humor. Your professionalism is oblivious.

- Josie & Charles
05/20/2023
Auto loan
 

Easiest loan application and processing I have ever been involved with.Would recommend to ANYONE!

- Roger A.
05/15/2023
Vehicle Loan
 

There was confusion on rate, but Sarah heard my concerns and helped with proper resolution. She is very supportive.

- Vishal T
05/15/2023
Motorcycle loan
 
- Louis C
05/07/2023
Car Loan
 

This was my first time getting a car loan from a credit union. I had the pleasure of working with Tana at the Wheaton. Branch. She explained the entire loan process and helped me get pre-approved for my loan. When it was time to finalize the paperwork for the loan, she had everything in order ahead of time and was awaiting my arrival. This was the easiest part of getting a new car. I appreciate the friendly, helpful, and straight forward process of getting a car loan from DuPage Credit Union.

- Lisa S.
04/29/2023
Auto Loan
 

Excellent service on the phone.

- Tom K.
04/28/2023
Loan
 

Great rate

- Cruz F
03/13/2023
Flawless Auto Loan
 

Truly a flawless experience from beginning to end. Not only was it quick and painless, the customer service was world class. Michelle was the best and I genuinely felt valued. Thank you!

- Michael D
02/27/2023
Thank you, Tina
 

Thank you to Tina G. for following thru so quickly on my payment issue. She did just what she said she would do! This doesn't happen so much these days. So now I have one less problem to deal with. What a relief! THANK YOU!

- AdrienneL.
02/21/2023
Execellent Service - Auto loan
 

The loan application submission via DuPage Credit union website, follow up, detailed explanation about the loan product was fantastic experience. Excellent customer service team for sure, and special thanks to Tina. She did the outstanding job to lower the rate. Their quick turn around time of loan application approval all the way to dispatching check by drive through was wonderful experience.

- Herman M
02/15/2023
Excellent Loan Process
 

The car loan process was amazing and seamless. I was approved within a few days of applying. Patrick S was so helpful. I couldn't ask for better Customer Service. I would Highly recommend DCU!

- Laura S
02/14/2023
Electric service
 

Loved the care and attention as I got my auto loan for a new Tesla with DCU. Through phone, email, and in person, I was taken care of and the process was so quick! Thank you for the great support!

- Nathan R
02/13/2023
New Vehicle Purchase
 

Quick and easy approval and the loan documents were emailed directly to me. The best automobile loan experience ever. 🙂

- Paul M.
02/09/2023
Exemplary Customer Service
 

Thank you so much to Tara for all her help in taking me step by step with my plethora of questions in regards to the online app, account info, auto pay, due dates, and login and passwords. I’ve been with DCU for almost a year now and I’ve always had patience for the difficulties that come with the app verse online and savings and external transfers. After speaking to several people trying to explain my concerns and how maybe I could get some clarity, no one seemed to be able to answer and support my inquiries until Tara. Her patience and amazing energy to every single follow up question I had once I found out I had someone that seemed to be going to extra mile to make sure my questions were answered I left no stone unturned in EVERY single detail I needed to get the maximum out of my DCU experience. I truly cannot say enough to how completely exemplary her professionalism, patience, and sincerity made all the difference!

Thank you for employing such and amazing person.

- Christian C
02/01/2023
Motorcycle loan
 

Fast friendly, right on time

- John R
01/28/2023
Smooth, simple, straight forward!
 

My auto loan process was smooth, simple and straight forward... Loan department was super helpful. Very responsive. I shopped around for a good rate and decided to go with Dupage Credit Union. Everything was done mostly online. If there is one step I see as an opportunity for DuPage Credit Union, it is transferring the loan amount via ACH/Wire to the dealer. I had to pick up the paper check at one of their locations. Not bad but ACH/wire would have been even better. Thank you!

- VS
01/28/2023
Auto
 
- Patricia O
01/23/2023
Very Helpful
 

Loan officers were helpful and knowledgeable about the various products that would help me.

- Mary T
01/16/2023
This went really well...
 

I had a Honda Accord that was rear ended and ruined in an accident. I received a fair settlement, but I needed to borrow $5,000 to help me cover the cost of a replacement car and upgrade from what I was driving previously. I stopped off at DuPage Credit Union to see how they could help. Manager Tana helped me with the paperwork, and surprisingly, I discovered my loan application was approved so very quickly the next day at a fair loan rate. A much better rate then If I had gone through a car dealership. I'm glad I stopped of a DuPage C. U. and would not hesitate to do business with them again.

- Peter J.
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