All auto loan reviews

Average Star Rating: star rating

Average star rating: 5

Displaying 51 - 75 of 802

Auto Loan Experience

Tana D at the Wheaton office was so helpful. This was my first experience working with a credit union and I was pleasantly surprised!
Based on this first-class customer service I had you have a new customer for life. Thank you for being so attentive and helpful!

- Anthony P
Auto Loan

Just got past the first payment, which went OK. A bit clunky to set up. There was a disconnect between DCU and the auto dealer. It took a week and an email from me to get the loan setup mixup resolved.

- Nelson K
Stress-free application process and excellent customer service

Dupage Credit Union gave the best rate for auto loan than any other bank or dealership. Their online application process was easy to use. I want to thank Jason T who called me right away after I submitted the application and walked me through the next steps. He communicated frequently and kept me informed throughout the process. I would recommend Dupage Credit Union to all my family and friends.

- Karan S
By Far the Easiest and Best Auto Loan Experience

I would highly recommend working with Dupage Credit Union for your auto loan. They were there to answer any questions I had prior to applying and along the way. The experience was fast, easy, and seamless. Best rates and service around!

- Alison C.

Prompt, friendly service
Easiest process I ever experienced with obtaining a loan

- John B
Jeff G - extraordinary service

Jeff is an exceptional employee at DuPage Credit Union. He was patient, kind, and addressed all of my concerns. I really appreciate his service, and I wish every time I called DCU, that I talked to someone like Jeff. Thanks!

- Nicolette E
Great experience
- Marie N
Vehicle loan

Very nice experience on process of my loan.
Thanks to Kim and Janne

- Remigio R
Vehicle loan

I had an amazing experience with DuPage credit union, both Jason and Tina helped me out so much. They both made the process easy and fast.

- Idshel B
Auto loan
- Jacob A
Great service

Very helpful staff, always on top of things, very impressed

- Ashraf M
Truck loan

So far so good. Easy payment method and trouble free web site.

- Randy G
Great service

Couldn’t have been easier, they got my loan approved and I had a complicated situation with various employers and contracts - this was no problem. Tana D was extremely helpful and available to call, she would find out for me in no time at all exactly what they valued the car at and if it would work for me. When it came time to get the loan for the car I found, they had all the paperwork done and digitally signed from me in the last closing hour of the working day. Next day I picked up the check ( from the 8:00am opening drive through teller )and was on my way. Could not have been easier or a better experience.

- Darrell W
Auto loan

Great service (loan approved quickly) and a great rate.

- Bill C
Hassle free, patient, and a great rate

Thank goodness for the great people at Dupage Credit Union! I experienced what seemed like endless nonsense with the dealer on the order and purchase of my new vehicle, but all the while, the staff at DCU continued to work with me and rework my application so I could quickly and easily close on my loan when the time to do so finally came to fruition.

- Scott L
83 Nissan Altima

Refi car loan was terrific
It was super easy great turn around time and saved me huge money on my payment !!! They were fantastic!!!!

- Denna C
Auto Loan

Very happy with the loan process. It was quick, hassel free and the rate was great! Myoshi was extremely
helpful and answered all our questions. Very impressed with the Downers Grove branch and would highly recommend DuPage Credit Union.

- Sharon A.
Excellent Loan Process

The car loan process was very efficient and smooth. I was approved within a few days of applying. Customer service was extremely friendly and walked me through the entire process. I would highly recommend!

- Brett A.
Excellent service

Excellent customer service and a great rate!

- DavidV
Truck Loan

Fast, easy, no hassle loan process.

- Robert J
Tesla Auto Loan

Very happy with the overall experience for processing a vehicle loan. I was surprised how well everything was managed from start to end.

- Md H
Car Loan

Very happy with fast and friendly service. Thank you.

- Bogdan G
Easy and Pleasant Experience

Sam was terrific! She was a pleasure to talk with and she made the process extremely easy. Thank you!

- William H
Excellent customer service

Had an amazing, seamless, streamlined auto financing process.
I would highly recommend DuPage CU to everyone. Excellent customer service and efficient. DuPage CU got the job done.
Great time working with Samantha L.

- Clarinda L
Auto Loan
- Stefanie J.
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