Tana D at the Wheaton office was so helpful. This was my first experience working with a credit union and I was pleasantly surprised!
Based on this first-class customer service I had you have a new customer for life. Thank you for being so attentive and helpful!
Just got past the first payment, which went OK. A bit clunky to set up. There was a disconnect between DCU and the auto dealer. It took a week and an email from me to get the loan setup mixup resolved.
Dupage Credit Union gave the best rate for auto loan than any other bank or dealership. Their online application process was easy to use. I want to thank Jason T who called me right away after I submitted the application and walked me through the next steps. He communicated frequently and kept me informed throughout the process. I would recommend Dupage Credit Union to all my family and friends.
I would highly recommend working with Dupage Credit Union for your auto loan. They were there to answer any questions I had prior to applying and along the way. The experience was fast, easy, and seamless. Best rates and service around!
Prompt, friendly service
Easiest process I ever experienced with obtaining a loan
Jeff is an exceptional employee at DuPage Credit Union. He was patient, kind, and addressed all of my concerns. I really appreciate his service, and I wish every time I called DCU, that I talked to someone like Jeff. Thanks!
Very nice experience on process of my loan.
Thanks to Kim and Janne
I had an amazing experience with DuPage credit union, both Jason and Tina helped me out so much. They both made the process easy and fast.
Very helpful staff, always on top of things, very impressed
So far so good. Easy payment method and trouble free web site.
Couldn’t have been easier, they got my loan approved and I had a complicated situation with various employers and contracts - this was no problem. Tana D was extremely helpful and available to call, she would find out for me in no time at all exactly what they valued the car at and if it would work for me. When it came time to get the loan for the car I found, they had all the paperwork done and digitally signed from me in the last closing hour of the working day. Next day I picked up the check ( from the 8:00am opening drive through teller )and was on my way. Could not have been easier or a better experience.
Great service (loan approved quickly) and a great rate.
Thank goodness for the great people at Dupage Credit Union! I experienced what seemed like endless nonsense with the dealer on the order and purchase of my new vehicle, but all the while, the staff at DCU continued to work with me and rework my application so I could quickly and easily close on my loan when the time to do so finally came to fruition.
Refi car loan was terrific
It was super easy great turn around time and saved me huge money on my payment !!! They were fantastic!!!!
Very happy with the loan process. It was quick, hassel free and the rate was great! Myoshi was extremely
helpful and answered all our questions. Very impressed with the Downers Grove branch and would highly recommend DuPage Credit Union.
The car loan process was very efficient and smooth. I was approved within a few days of applying. Customer service was extremely friendly and walked me through the entire process. I would highly recommend!
Excellent customer service and a great rate!
Fast, easy, no hassle loan process.
Very happy with the overall experience for processing a vehicle loan. I was surprised how well everything was managed from start to end.
Very happy with fast and friendly service. Thank you.
Sam was terrific! She was a pleasure to talk with and she made the process extremely easy. Thank you!
Had an amazing, seamless, streamlined auto financing process.
I would highly recommend DuPage CU to everyone. Excellent customer service and efficient. DuPage CU got the job done.
Great time working with Samantha L.