All auto loan reviews

Average Star Rating: star rating

Average star rating: 5

Displaying 776 - 800 of 802

09/13/2016
Auto Loans
 

We had great experience with Dupage CU. Auto loan application process was smooth and quick. And you just cannot beat APR.

- Anna V
09/07/2016
Auto Loans
 

Dupage credit union made my experience for applying for auto loan great. I highly recommend thier services

- John M
09/06/2016
Auto Loans
 

Kim A is wonderful to work with! She is very helpful and informative! Thanks again for all your assistance!

- Denise
09/06/2016
Auto Loans
 

This was a ridiculous and frustrating experience. Instead of just providing the information in a written form, there were only cryptic emails "We have news for you! Please call!" and incomplete information. After shopping for a car, finding it, and getting ready to take possession (which, as anyone who has shopped for a used car, knows is a time-consuming process), only THEN do I find out that they need a copy of the title and not just the bill of sale. And THEN I get another cryptic email about "Can you please call?" And only THEN do they say that there's a policy that doesn't allow loans for rebuilt titles. (Even though they had PREVIOUSLY given me a loan for a rebuilt title. A mistake, they said.)

How about instead of all the run around you just make all the info - rates, terms, policies - up front instead of trying to make it all personal, which just serves to make everything cumbersome and time-consuming.

A terrible experience. Very disappointing.

- Brian H
09/04/2016
Auto Loans
 

Service was tops and always friendly, informative, and prompt.

- Calvin J
08/30/2016
Auto Loans
 

Tanya K. was fantastic. She was very thorough and took time explaining all the details. Vicki was great as well. She was fast and made the process a piece of cake. Thank you!

- Kristina
08/28/2016
Auto Loans
 

Everything was so easy, Phillip was great to work with. A lot better then the dealer,they don't try to sell something you don't want.Fine job DCU

- Michael and Anne J
08/28/2016
Auto Loans
 

This is my 3rd loan for a vehicle, phone application in under 5 minutes to approval. 10 minutes to sign the papers and out the door with a check for the dealer. Best rate out there.

- Mike K
08/26/2016
Auto Loans
 

Even being out-of-state and still a member of DuPage Credit Union, Jacqui made the loan process go smoothly and incredibly fast! We definitely will go with DCU again for future loans!

- Dennis and Wendy H
08/25/2016
Auto Loans
 

Terrific to work with!

- John A.
08/25/2016
Auto Loans
 

Fast, simple and good service.

- Mihail
08/25/2016
Auto Loans
 

These guys are great. Looking forward to a long and pleasant relationship

- Adnan H
08/25/2016
Auto Loans
 

Couldn't beat the interest rate and terms!

- Bernard L
08/20/2016
Auto Loans
 

At this point, I have all my standing loans with DuPage Credit Union. It's always a pleasure pleasure to work with your team. From my last two recent loans (very pleasant experiences), a few names come to mind: Kim F., Karin N., Nora H., and Kim R. This is why I prefer DuPage Credit Union and recommend it to all my friends.

- Marcos T
08/18/2016
Auto Loans
 

Its the start. So far so good.

- Mark G
08/15/2016
Auto Loans
 

I have had several transactions take place over the past 10+ years that I've been a member with Dupage Credit Union and they all have been very pleasant. My most recent one involved a total loss on my recently new car and I couldn't be happier with the follow up and attention provided by Erik in the loan department. He personally made an effort to get my GAP claim handled in timely matter while keeping my up to date along the way. I will gladly use them for all my borrowing needs.

- Richie D
08/13/2016
Auto Loans
 

I have financed every vehicle I have owned since 1985 with DCU..
That's quite a long time and never 1 time have I been disappointed with the service..
My credit is reviewed and I'm walking away with a check in record time every single time.
I can't imagine going anywhere else for an auto loan.
I've had my savings,checking and several home equity loans through them the past 30 plus years,and I only have had good service..
Pretty amazing in my book!

- Susan
08/12/2016
Auto Loans
 

Third loan through the Credit Union. Better each time. Tana and Brad hit it out of the park. I love this place. These two are assets to your company. Outstanding job!!! Customer for Life.

- Jeff B.
08/10/2016
"It was a longer road for me because of my limited down payment and sparse credit history..."
 

It was a longer road for me because of my limited down payment and sparse credit history but Jacqui patiently worked with me, booking out vehicles and answering questions. I would work with her in an instant and would wholeheartedly recommend DuPage Credit Union to everyone! The final paperwork was done with Sam C who clearly explained the process and made me feel at ease. Everyone I met at DuPage CU smiled, welcomed me, generally treated me like family. Great experience overall.

- Judy
07/20/2016
Auto Loans
 

Tanya was extremely helpful, friendly and a joy to work with. Thank You!

- Michael
07/12/2016
Auto Loans
 

Very good. Made it all very easy.

- Neil
07/08/2016
"Many thanks to DuPage Credit Union for making getting a car loan an effortless process!"
 

Many thanks to DuPage Credit Union for making getting a car loan an effortless process! I applied online and received my approval within seconds! I dealt with several staff members who were courteous and professional throughout the process. They were able to answer all of my questions, and walked me through each step. Since the Bloomingdale branch closed, being able to e-sign the documents was really appreciated! The rate I received was fantastic! Over the last 25 years, I have financed all of my cars with DuPage Credit Union and will continue to do so. Thanks DCU for an easy process!

- Martha A
06/29/2016
Auto Loans
 

You guys are great!
Thank you for a great experience from start to finish.

- Bill M
06/07/2016
Auto Loans
 

I have had 1 auto loan (and also have my home loan) with DuPage CU. I am extremely happy with both. They were both the lowest rate I could find and I was happy to tell the dealership I found better financing elsewhere.....those guys drive me nuts & I don't trust any of them. I google searched auto loans near me and called approximately 8 banks. The credit union rate was significantly lower than every local/small bank or large corporate bank I could find. I thought it was too good to be true so I asked them how they can beat all of the bank's rates. They said it is because they are member owned and do not serve a panel of investors who demand specific profit margins. I don't know much about banking, but it made sense to me so I paid the $5 bucks to become a member & opened a checking acct with them. I received a payment book to use to pay the bill monthly, but if you require a paper statement to remind you to pay I'm not sure if they offer that via snail mail or email. Also, my home loan interest rate is lower than anyone I have ever met, around 2.675 % or so on a 15 year. I have called them multiple times with questions and always get through and get my answers right away. I tell a lot of people about them. Why let the banks continue to rob us at least save on interest....I'd say 7 out of 8 people were able to save money by using them. Overall they are a great company and I would highly recommend them.......oh, 1 more thing, our escrow went up so our monthly payment increased. My wife forgot that it went up and sent the usual amount which was lower than the amount due. They called me and told me about the shortage and just transferred the shortage from the checking acct so I didn't have to cut another check or do anything more, no charge, no fee. That was great.

- Joe F
03/30/2016
Auto Loans
 

Kudos to Phillip G and the staff at the Downers Grove Branch of DuPage Credit Union. We have been banking with DuPage CU since the early A80's and have always been satisfied with the services. We recently completed two auto loans with a very competitive rate and the entire process was fast and painless. We especially appreciated the use of e-documents during the process.

- Chuck D
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