Very helpful! Very personable! Very detailed! Very much appreciated! So glad we came in and worked with D'Andrea.

D'Andrea is wonderful!!! Very professional, detailed and friendly. I highly recommend her!

Generally very efficient process. Natalie went out of her way to make things go smoothly. One or two minor glitches, but they were resolved quickly.

Excellent, very patient and helpful.

Everyone is always happy and helpful. Thank you!

Polite, efficient, thorough

The auto loan process was simple and quick. The rate is great and staff helpful.

Co signed on an auto loan for my son. From application to signing the loan went quick and smooth. Definitely coming back for my next auto loan.

It was very easy to get the loan I needed. The staff in the Downers Grove location were very helpful.

I was very impressed with the ease of application, friendly, knowledgeable & helpful staff. I would definitely recommend DCU to everyone!

Working with Michelle was excellent! She made the whole auto loan process very efficient. This is my second auto loan through DuPage CU, and I would definitely come back for their low rates and great service.

great service from Brad

Everyone was great and made buying my first car a breeze. Love the Rates!!

Completing the loans process was very fast. Thank you

I applied for a car loan in the morning, and was able to close on the loan that afternoon. Customer service was phenomenal, and rates can't be beat. I use DuPage Credit Union for all my financing needs.

Competitive rates.

I've been with the credit union for 12 years now, through mortgages and auto loans, have always had a great experience, most recently they took the extra time, to review our account and take care of our auto loan, appreciate them taking care of their customers

We had great experience with Dupage CU. Auto loan application process was smooth and quick. And you just cannot beat APR.

Dupage credit union made my experience for applying for auto loan great. I highly recommend thier services

Kim A is wonderful to work with! She is very helpful and informative! Thanks again for all your assistance!

This was a ridiculous and frustrating experience. Instead of just providing the information in a written form, there were only cryptic emails "We have news for you! Please call!" and incomplete information. After shopping for a car, finding it, and getting ready to take possession (which, as anyone who has shopped for a used car, knows is a time-consuming process), only THEN do I find out that they need a copy of the title and not just the bill of sale. And THEN I get another cryptic email about "Can you please call?" And only THEN do they say that there's a policy that doesn't allow loans for rebuilt titles. (Even though they had PREVIOUSLY given me a loan for a rebuilt title. A mistake, they said.)

How about instead of all the run around you just make all the info - rates, terms, policies - up front instead of trying to make it all personal, which just serves to make everything cumbersome and time-consuming.

A terrible experience. Very disappointing.

Service was tops and always friendly, informative, and prompt.

Tanya K. was fantastic. She was very thorough and took time explaining all the details. Vicki was great as well. She was fast and made the process a piece of cake. Thank you!

Everything was so easy, Phillip was great to work with. A lot better then the dealer,they don't try to sell something you don't want.Fine job DCU

This is my 3rd loan for a vehicle, phone application in under 5 minutes to approval. 10 minutes to sign the papers and out the door with a check for the dealer. Best rate out there.