COVID-19 Member Updates


This page will be updated if new developments arise.

The health and safety of our members and the Credit Union team is of utmost importance to us. With that in mind, and in light of the recent coronavirus (COVID-19), the Credit Union is keenly focused on our preparedness effort to maintain a safe environment for our team and members, and to maintain reliable, continuous business operations as outlined in our Pandemic Preparedness Plan.

The Credit Union continues to closely monitor the latest reports from the World Health Organization (WHO), Centers for Disease Control (CDC), and Illinois Health Officials.

Branches Office Hours

We will be limiting branch office interactions to drive-thru only until further notice. Drive-thrus will be open from 8:00 AM – 4:30 PM Monday – Friday. Saturday hours will remain 8:00 AM – 3:00 PM. View Hours

Call Center Hours

The call center will be open from 9:00 AM – 4:30 PM Monday – Friday. Saturday hours will remain 9:00 AM – 1:00 PM. View Hours

Online and Mobile Banking

We also want to reassure you that your money is safe and insured up to $250,000 per account suffix. As always, we encourage you to take advantage of Online Banking or the Mobile Banking App. With the app, you can view transactions, pay bills, check balances, deposit checks, transfer money, pay people, and more. We have over 5,600 shared branching locations and over 30,000 ATMs nationwide. We encourage you to call ahead for hours. Find a branch or ATM.

2.99% APR Payroll Assistance Loan

We’re offering a 24-month fixed-rate loan up to $5,000. Must apply by April 30. Learn More

No-fee Skip-A-Pay

We understand the financial uncertainties many of our members are facing. To that end, we are offering you the option to skip your next credit card, vehicle, and/or personal loan payment(s) for April. Learn More.

Beware of coronavirus-related scams.

Beware of the many circulating scams which exploit the fear and the uncertainty surrounding the virus. These include fake donation requests to fund treatments, emails from bogus health agencies, and more. For the latest alerts visit FTC’s Scams Alerts webpage.

We’re here to help.

If you have been negatively impacted by illness due to COVID-19 and need additional assistance related to your account, please contact us and let us know.

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