DuPage Credit Union Money Right Blog

New Visa® cardholder benefit: Receive complimentary access to ID Navigator Powered by NortonLifeLock

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We’re excited to bring our Visa® cardholders an incredibly valuable new benefit! Starting February 1, you’ll be able to receive complimentary access to ID Navigator Powered by NortonLifeLock.

Tools to help you act quickly if your personal data is threatened

No one can prevent all identity theft, so staying informed and knowing what to do when your identity is threatened can provide you with greater peace of mind. ID Navigator Powered by NortonLifeLock provides you with the tools to help keep you informed of potential threats to your identity, so you can act quickly should the unexpected happen.

Dark Web Monitoring continuously patrols the dark web and sends notifications to cardholders if their personal information is found. During enrollment cardholders choose what information is monitored, and they can update this information at any time.

Data Breach Notifications sends notifications via email to cardholders on large-scale breaches so they can act quickly should a breach affect their personal information.

Stolen Wallet Assist provides guidance to help cardholders cancel or replace credit cards, driver’s licenses, Social Security cards, insurance cards and more if their wallet is stolen.

One-Bureau Credit Monitoring Alerts1skip to disclosure helps keep cardholders on-top of their credit to help detect fraud more quickly. Alerts are sent so cardholders are aware of key changes to their credit file with a major credit bureau. During enrollment cardholders choose preferred communication channels for alerts (text, email, phone and mobile app push notifications).

Credit, Bank & Utility Account Freezes provides instructions and links to quickly freeze credit, bank and utility files with each consumer reporting company to help protect cardholders against criminals opening unauthorized accounts in their name.

Restoration Assist US-based Identity Restoration Specialists are available Monday to Friday 8 am – 7 pm CST with guidance and next steps to assist cardholders should they become a victim of identity theft or other suspicious activity. Note: Visa Cardholders will have access to special discounts if they are interested in purchasing a more robust identity theft offering that includes restoration features such as the LifeLock Million Dollar Protection™ Package.

US-based Member Services & Support is available Monday to Friday 8 am – 8 pm CST; and Saturday 9 am – 3 pm CST.

To verify eligibility and enroll in ID Navigator Powered by NortonLifeLock, visit www.cardbenefitidprotect.com or learn more about this benefit. Once verified, you will be redirected to the offer page on Norton.com where ID Navigator enrollment is available.

Questions? Visit NortonLifeLock’s support page or contact their 24-hour Member Services.

¹No one can prevent all identity theft. Two requirements must be met to receive the One-Bureau Credit Monitoring feature: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file that contains sufficient credit history information. If these requirements are not met you will not receive credit features from Equifax. You will receive Credit Features once the verification process is successfully completed. Any credit monitoring from Equifax will take several days to begin after your successful plan enrollment. return to top

DuPage Credit Union

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