Tools to help you act quickly if your personal data is threatened
No one can prevent all identity theft, so staying informed and knowing what to do when your identity is threatened can provide you with greater peace of mind. ID Navigator Powered by NortonLifeLock provides you with the tools to help keep you informed of potential threats to your identity, so you can act quickly should the unexpected happen.
Dark Web Monitoring continuously patrols the dark web and sends notifications to cardholders if their personal information is found. During enrollment cardholders choose what information is monitored, and they can update this information at any time.
Data Breach Notifications sends notifications via email to cardholders on large-scale breaches so they can act quickly should a breach affect their personal information.
Stolen Wallet Assist provides guidance to help cardholders cancel or replace credit cards, driver’s licenses, Social Security cards, insurance cards and more if their wallet is stolen.
One-Bureau Credit Monitoring Alerts¹skip to disclosure helps keep cardholders on-top of their credit to help detect fraud more quickly. Alerts are sent so cardholders are aware of key changes to their credit file with a major credit bureau. During enrollment cardholders choose preferred communication channels for alerts (text, email, phone²skip to disclosure and mobile app push notifications).
No one can prevent all identity theft. Two requirements must be met to receive the One-Bureau Credit Monitoring feature: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file that contains sufficient credit history information. If these requirements are not met you will not receive credit features from Equifax. You will receive Credit Features once the verification process is successfully completed. Any credit monitoring from Equifax will take several days to begin after your successful plan enrollment.
Phone alerts made during normal local business hours.
Credit, Bank & Utility Account Freezes provides instructions and links to quickly freeze credit, bank and utility files with each consumer reporting company to help protect cardholders against criminals opening unauthorized accounts in their name.
US-based Identity Restoration Specialists are available Monday to Friday 8 am – 7 pm CST with guidance and next steps to assist cardholders should they become a victim of identity theft or other suspicious activity. Note: Visa Cardholders will have access to special discounts if they are interested in purchasing a more robust identity theft offering that includes restoration features such as the LifeLock Million Dollar Protection™ Package.
Available Monday to Friday 8 am – 8 pm CST; and Saturday 9 am – 3 pm CST.
How to verify eligibility and enroll in ID Navigator Powered by NortonLifeLock
Complete the enrollment process.
Once enrolled, enter your personal information for monitoring.