Home Equity loan process.
The process was made easier by excellent customer service.
Application and approval process very easy. Streamlined and online helpful
I am so thrilled with the HELOC we got at DuPage CU. They offered us the lowest rate as compared to others. I love doing business with DuPage CU. they make the process painless and easy.
We got a great rate on our HELOC. DuPage Credit Union has always made banking with them easy and painless.
Loan was fast and people that helped me answered all my questions patiently
We took out a home equity line of credit. It was very easy to do and the personal banker that assisted us could not have been more accomodating to our needs and time. I highly recommend
Having my Home Equity loan through my credit union and having such a low rate makes it attractive. It is so easy to set this up and manage it. Customer service is great.
For a home loan DpCU is by far the best. The people actually care and a more that happy to explain anything to you... even twice. They’ll even take the time to teach instead of just explain.
Such an easy and painless process. Josh was FANTASTIC and was able to answer any questions we had.
The process was so smooth, rates couldn’t be beat, customer service was awesome
Everyone was great to work with! I look forward to being a lifelong member!!
Great experience. Smooth process.
The process has been very easy and seamless. We got a great rate and product that fit our needs that no other institution could match.
Process was very smooth. Friendly & helpful.
Dan explained everything very well. Everything was organized so we could come in and sign the papers to get a Home Equity Loan and it did not take a long time. Thank you to Dan and to DuPage Credit Union.
Quick & Painless!
Excellent service and Thank you DuPage Credit Union.
Easy process to apply. Quick response. Trouble free. Great Service!!!
We have had a positive experience with this loan process including online application, phone call follow-up, house appraisal, and signing in the Wheaton Branch location.
It was very easy to start the process online and the closing was quick and painless.
Smooth through the entire HELOC process!
It was great working with DuPage CU. Process was simple and easy.
Easy process. Great staff.
Responsive & professional. I was happy that someone filled in for Larissa while she was on vacation to keep the process moving.
Kim Fuelling is the best banker I ever dealt with. I am in process of getting home equity loan and regardless of outcome her effort to help me and communication is great. Thank you Kim!
Dan Sheehan did an excellent job closing our Home Equity Loan. Service at DuPage Credit Union is always courteous and professional.
We had a great experience, as usual, getting our home equity loan through DCU! Thanks for all your help answering all of our questions.
Friendly, efficient use of time. Answered any questions I had. Great experience!
Communication was great. Took a little longer than I expected.
Kim was extremely helpful and explained everything very clearly and in detail. She was very thorough. Also a delight to do business with - much appreciated.
Thanks for making this a very easy process.
Great process! Very professional.
Very professional/friendly/answered all my questions.
Wonderful experience from beginning to end - professional, friendly, knowledgeable, timely and great communication. Would recommend to anyone for mortgage loans.
Very nice to work with! They answer all questions - easy to get hold of by phone or email. Process went very smoothly and easily.
Very good group of people. Valerie + Nate + Phillip
Dan Sheehan & Valerie are huge assets to the Credit Union. Professional, patient and empathetic, they set the bar for how this transaction should be.
Very informative, easy to work with, always a pleasure to work with.
Don't live close but will not go anywhere else due to great customer service.
We have used the credit union for vehicle loans and took a chance with our HELOC. Sheryl and Jonathan kept us up to date on where everything was as. We are so pleased with the smooth process. Everyone has been very helpful and kind!
Sheryl and the entire team were excellent to deal with on the phone, via email and in person. We love working with DuPage Credit Union.
Very easy process. Everyone was very helpful and made this an easy experience.
The entire process of applying for our HELOC was quick and easy. Was great. Very friendly and professional.
Very easy and smooth.
Everything was handled great, however very long to process. Communication along the way was excellent.
Very smooth process for this HELOC, from the online application, through the approval process all the way to closing. Excellent experience!
I always get great service when I come, everyone is nice.
Very smooth process for this HELOC, from the online application, through the approval process, all the way to closing. Excellent Experience!
The people I dealt with were extremely helpful and relayed information in a very understandable way. I was always kept apprised of the status of my application for a HELOC. Would highly recommend!
They made the experience very easy. Thank you.
Process was fast & easy and terms were well explained.
Debbie Atkin - Wheaton Branch
Kim Fuelling - Corporate
Jonathon Soto - Corporate
Excellent service - answered all questions - wonderful communication throughout the process.
As always I'm thrilled to work with my DuPage CU, can't say enough how great I've been treated there past 15 years!!
Everyone I spoke to was courteous and helpful explaining everything to me. I have been a DPCU Member for many years...Have always had great experiences with all of your employees.
Quick and easy process
Very easy & quick.