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The process was all good, good customer service and communications. Very helpful.
Looking forward to sprucing the house up.
Excellent service from all involved in the process.
Great and fast service!
I applied for a Home Equity loan. I started the process with Gary R by phone. The entire experience was so very easy as Gary gave me directions, and answered any questions that I might of had. The personnel at the Downers Grove Branch were so very friendly, and took care of scanning the paperwork which Gary had requested. The appraisal was so very professionally done. The closing with Myoshi M, the Downers Grove Branch Manager, was so well organized, and quickly completed. Everyone that I had contact with was so very nice and helpful. I would definitely recommend DuPage Credit Union to my friends or family.
From my initial visit to the final signings, everyone was so helpful, friendly and knowledgable. Everything was in order at the closing and it went so smoothly. These are awesome people to work with and I highly recommend DCU. I've been a customer for over 30 years and I continue to be impressed.
On our second HELOC with Dupage CU. Gary walked me through the whole process, and it could not have been easier. Thank you, DPCU--we are true fans.
Process was smooth and timely. Closing was as simple as could be. Service, at the Wheaton branch, as always, was wonderful!
The whole loan process was extremely easy. Gary and his team were all extremely helpful in the process.
We worked with Marissa and Brittney and they were such a pleasure to work with! From start to finish, it was such a smooth process. Thank you both so much!
They were very professional and helped every step of the way.
This was our second loan experience with DuPage Credit Union and both loan experiences were seamless. Communication was great, every step of the process was convenient, and closing was quick and easy.
Everyone was helpful, gave complete explanations, and answer all my questions. I would highly recommend using the DPCU loan group any time.
5 STAR SERVICE
TROUBLE FREE / HELP & INFORMATION ALWAYS THERE.
WOULD RECOMMEND TOO ANYONE.
MANY THANKS TOO ALL!
Lending specialist Marissa S and the processor Nichoel L provided a smooth process, excellent and prompt communications!
100% highly recommended, the best in the business.
Everybody helped in walking me through the process
Marisa has been incredible to work with throughout our HELOC process. The online application was simple and her communication was very clear. She was even able to accommodate a last minute adjustment to our closing day/time. Thank you DuPage Credit Union!
Home Equity loan - I was assisted right from sending online application to the approval , in each step I received the proper guidance and support. I am very much satisfied and will recommend for everyone.
Dupage has been a reliable partner in our economic life since we moved to Naperville in 1991. We took advantage of their low interest loans to finance the unexpected: for example, replacing our furnace a year after buying our house, as well as auto loans, equity loans, and way back when a very nice piano. Staff have always been great to interact with, supportive and efficient. We very much appreciate the DuPage Credit Union.
I worked with the DuPage Credit Union team to update a Home Equity loan. I interacted with several team members through the process and all were very professional and helpful. They communicated clearly through the process and kept me informed of status along the way. Great job team!!
Patient banker answering all questions
Loving DuPage Credit Union for all of our loan needs.
Robyn was very professional and prepared. She made this my 2nd HELOC with DCU and I couldn`t be happier. We LOVE DCU!!!