The online application was difficult, would not accept my information, would not tell me why so that I could fix it.
On the other hand the staff could not be more nice and helpful, consistantly providing wonderful customer service. They took my information over the phone and got things taken care of. Customer service like this will keep me coming back for a long time. Keep up the good work.
Super simple to process. The online experience was intuitive and streamlined. The credit union staff was eager to help. The best home loan experience I’ve ever had.
Home Equity loan process.
The process was made easier by excellent customer service.
Application and approval process very easy. Streamlined and online helpful
I am so thrilled with the HELOC we got at DuPage CU. They offered us the lowest rate as compared to others. I love doing business with DuPage CU. they make the process painless and easy.
We got a great rate on our HELOC. DuPage Credit Union has always made banking with them easy and painless.
Loan was fast and people that helped me answered all my questions patiently