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The whole loan process was extremely easy. Gary and his team were all extremely helpful in the process.
We worked with Marissa and Brittney and they were such a pleasure to work with! From start to finish, it was such a smooth process. Thank you both so much!
They were very professional and helped every step of the way.
This was our second loan experience with DuPage Credit Union and both loan experiences were seamless. Communication was great, every step of the process was convenient, and closing was quick and easy.
Everyone was helpful, gave complete explanations, and answer all my questions. I would highly recommend using the DPCU loan group any time.
5 STAR SERVICE
TROUBLE FREE / HELP & INFORMATION ALWAYS THERE.
WOULD RECOMMEND TOO ANYONE.
MANY THANKS TOO ALL!
Lending specialist Marissa S and the processor Nichoel L provided a smooth process, excellent and prompt communications!
100% highly recommended, the best in the business.
Everybody helped in walking me through the process
Marisa has been incredible to work with throughout our HELOC process. The online application was simple and her communication was very clear. She was even able to accommodate a last minute adjustment to our closing day/time. Thank you DuPage Credit Union!
Home Equity loan - I was assisted right from sending online application to the approval , in each step I received the proper guidance and support. I am very much satisfied and will recommend for everyone.
Dupage has been a reliable partner in our economic life since we moved to Naperville in 1991. We took advantage of their low interest loans to finance the unexpected: for example, replacing our furnace a year after buying our house, as well as auto loans, equity loans, and way back when a very nice piano. Staff have always been great to interact with, supportive and efficient. We very much appreciate the DuPage Credit Union.
I worked with the DuPage Credit Union team to update a Home Equity loan. I interacted with several team members through the process and all were very professional and helpful. They communicated clearly through the process and kept me informed of status along the way. Great job team!!
Patient banker answering all questions
Loving DuPage Credit Union for all of our loan needs.
Robyn was very professional and prepared. She made this my 2nd HELOC with DCU and I couldn`t be happier. We LOVE DCU!!!
Great communication during the loan process. Faster than expected. Delivered what was promised.
Applied for a home equity line of credit. Smooth process the entire time. Everyone was professional, quick to respond, all the paperwork setup correctly the first time. They estimate the closing time at 20 minutes of paperwork signing, it was 20 minutes of paperwork signing. It went great for the start to the finish. Appointment on on time. I could not think of a item that they could have done better.
The DPCU residential mortgage team was professional, courteous, and extremely responsive to every question and need. The HELOC terms are fair and excellent. Thank you Nora, Nichoel, and Kim!
Entire process was flawless. From my first contact with the processor to the closing the process was well executed.
Home equity line of credit
I’ve been a member of DuPage Credit Union for 30 yrs, however, as I engaged in a loan process I felt like family. This can be a daunting process, however, Elvia was always quick to respond to my questions. Elvia and Jonathon are quality people, they made this process efficient and as stress free as it could be. This is what it means to have a personal touch! I’m proud to be part of the DuPage Credit Union family.