Easy to do. Staff was great!
Excellent service. Barb and Nora were great. They were professional and kind in the way that they handled my questions and concerns.
I have used DuPage CU many times, for mortgages, HE Loans, car loans and I am never disappointed. They always have great customer service!
Mike H was friendly, patient and informative during a time when they were so busy with apps due to the low rates and Covid. Loved the ability to complete paperwork on line. Closing officer was also friendly, and very patient. Thanks much.
The online application was difficult, would not accept my information, would not tell me why so that I could fix it.
On the other hand the staff could not be more nice and helpful, consistantly providing wonderful customer service. They took my information over the phone and got things taken care of. Customer service like this will keep me coming back for a long time. Keep up the good work.
Super simple to process. The online experience was intuitive and streamlined. The credit union staff was eager to help. The best home loan experience I’ve ever had.
Home Equity loan process.
The process was made easier by excellent customer service.
Application and approval process very easy. Streamlined and online helpful