All home equity loan reviews

Average Star Rating: star rating

Average star rating: 5

Displaying 1 - 25 of 87

Home equity loan

Everybody helped in walking me through the process

- Thomas M
Great Experience

Marisa has been incredible to work with throughout our HELOC process. The online application was simple and her communication was very clear. She was even able to accommodate a last minute adjustment to our closing day/time. Thank you DuPage Credit Union!

- Shawn W
Home Equity loan

Home Equity loan - I was assisted right from sending online application to the approval , in each step I received the proper guidance and support. I am very much satisfied and will recommend for everyone.

- Suptimoy L
Thirty years plus...

Dupage has been a reliable partner in our economic life since we moved to Naperville in 1991. We took advantage of their low interest loans to finance the unexpected: for example, replacing our furnace a year after buying our house, as well as auto loans, equity loans, and way back when a very nice piano. Staff have always been great to interact with, supportive and efficient. We very much appreciate the DuPage Credit Union.

- Maria V.
Home Equity experience
- Kathy D
Great experience with Home Equity Loan change

I worked with the DuPage Credit Union team to update a Home Equity loan. I interacted with several team members through the process and all were very professional and helpful. They communicated clearly through the process and kept me informed of status along the way. Great job team!!

- Mike L
HELOC - DuPage made it easy

Easy application
Patient banker answering all questions
Fast process
Great rates
Loving DuPage Credit Union for all of our loan needs.
HIGHLY recommended!!!!!

- Alan M
Home Equity Line of Credit


- Stephen B

Robyn was very professional and prepared. She made this my 2nd HELOC with DCU and I couldn`t be happier. We LOVE DCU!!!

- Frank N
- Tapanes
Home Equity Line

Great communication during the loan process. Faster than expected. Delivered what was promised.

- Anthony D
no surprises, a professional and easy to do line of credit

Applied for a home equity line of credit. Smooth process the entire time. Everyone was professional, quick to respond, all the paperwork setup correctly the first time. They estimate the closing time at 20 minutes of paperwork signing, it was 20 minutes of paperwork signing. It went great for the start to the finish. Appointment on on time. I could not think of a item that they could have done better.

- Ted G

The DPCU residential mortgage team was professional, courteous, and extremely responsive to every question and need. The HELOC terms are fair and excellent. Thank you Nora, Nichoel, and Kim!

- Gregory G
HELOC Closing

Entire process was flawless. From my first contact with the processor to the closing the process was well executed.

- Kent K
Awesome experience

Home equity line of credit

- Ted P
Personal Care Came First!

I’ve been a member of DuPage Credit Union for 30 yrs, however, as I engaged in a loan process I felt like family. This can be a daunting process, however, Elvia was always quick to respond to my questions. Elvia and Jonathon are quality people, they made this process efficient and as stress free as it could be. This is what it means to have a personal touch! I’m proud to be part of the DuPage Credit Union family.

- Erin A
Home Equity Loan

Easy to do. Staff was great!

- Marilyn P
Home Equity Loan

Excellent service. Barb and Nora were great. They were professional and kind in the way that they handled my questions and concerns.
Thank You.

- Jackie P.
Always great customer service!

I have used DuPage CU many times, for mortgages, HE Loans, car loans and I am never disappointed. They always have great customer service!

- Tina C
HELOC during Covid

Mike H was friendly, patient and informative during a time when they were so busy with apps due to the low rates and Covid. Loved the ability to complete paperwork on line. Closing officer was also friendly, and very patient. Thanks much.

- Maureen Q

The online application was difficult, would not accept my information, would not tell me why so that I could fix it.

On the other hand the staff could not be more nice and helpful, consistantly providing wonderful customer service. They took my information over the phone and got things taken care of. Customer service like this will keep me coming back for a long time. Keep up the good work.

- Andrew S.
Silky smooth

Super simple to process. The online experience was intuitive and streamlined. The credit union staff was eager to help. The best home loan experience I’ve ever had.

- Scott N
Staff were very helpful answering all my questions when I applied for a home equity loan.

Home Equity loan process.

- Cathy Feltz
Home Equity Loan

The process was made easier by excellent customer service.

- Yolanda Jamnik

Application and approval process very easy. Streamlined and online helpful

- Gregory Doty
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