Mike H was friendly, patient and informative during a time when they were so busy with apps due to the low rates and Covid. Loved the ability to complete paperwork on line. Closing officer was also friendly, and very patient. Thanks much.

The online application was difficult, would not accept my information, would not tell me why so that I could fix it.

On the other hand the staff could not be more nice and helpful, consistantly providing wonderful customer service. They took my information over the phone and got things taken care of. Customer service like this will keep me coming back for a long time. Keep up the good work.

Super simple to process. The online experience was intuitive and streamlined. The credit union staff was eager to help. The best home loan experience I’ve ever had.

Application and approval process very easy. Streamlined and online helpful

The process was made easier by excellent customer service.

Home Equity loan process.

We got a great rate on our HELOC. DuPage Credit Union has always made banking with them easy and painless.

I am so thrilled with the HELOC we got at DuPage CU. They offered us the lowest rate as compared to others. I love doing business with DuPage CU. they make the process painless and easy.

Loan was fast and people that helped me answered all my questions patiently

We took out a home equity line of credit. It was very easy to do and the personal banker that assisted us could not have been more accomodating to our needs and time. I highly recommend

The process was so smooth, rates couldn’t be beat, customer service was awesome

For a home loan DpCU is by far the best. The people actually care and a more that happy to explain anything to you... even twice. They’ll even take the time to teach instead of just explain.

Having my Home Equity loan through my credit union and having such a low rate makes it attractive. It is so easy to set this up and manage it. Customer service is great.

Such an easy and painless process. Josh was FANTASTIC and was able to answer any questions we had.

recommended them to all at work.

and they always treat everyone so well! Highly professional and a joy to work with!

schedule.

We have been doing business with DCU for years and they never disappoint!

Everyone was great to work with! I look forward to being a lifelong member!!

Great experience. Smooth process.

The process has been very easy and seamless. We got a great rate and product that fit our needs that no other institution could match.

Wonderful experience.

Process was very smooth. Friendly & helpful.