All membership reviews

Average Star Rating: star rating

Average star rating: 5

Displaying 1 - 25 of 311

03/06/2023
 
- Donna C
03/02/2023
Motorcycle loan
 

Very fast,efficient, friendly

- John R
03/02/2023
Wheaton Branch
 

Had a good meeting with Brad and set up accounts. Very helpful and glad to be back wit DCU after 30+ years of favorable experience.

- Ken C
02/03/2023
Not a good start at all
 

Venmo sent in a transfer and I was short .40 cents! Got an NSF fee of $30, then Venmo tried again and I got hit with another $30 fee. Ridiculous. Also I signed up online promo of $50 dollars as it said any bank account. Luckily David did get me the $50 but only after I called it out and showed him the promo. Once my car is paid off I’m closing my accounts.

- Andrea T

Andrea - We would like the opportunity to discuss this with you, please give us a call at 800-323-2611. We look forward to speaking with you.

- Dupage Credit Union
12/28/2022
Auto Loan Refinance
 

Process was seamless, staff were very helpful. A great experience from start to finish.

- Richard F
12/20/2022
car loan
 

They been very friendly and helpful. Making my first time car buyer easier. If I have questions don't understand they are nice to help me out.

- Jennifer G
11/21/2022
Car loan refinancing
 

Very easy to refinance my car at a lower rate

- SW
11/13/2022
Car Refi
 

Refinance of car
Absolutely great !!!
Super easy - great great service
And DCU saved me a ton of money !!!!

- Denna C
09/29/2022
Amazing service
 

I recently opened up a new account. I have to say every single time I go into the bank I receive phenomenal service. Jackie (I hope my memory is correct on her name)has been amazing.

- Kathy M
09/19/2022
Glad to be a new client
 

Opening a new account was an easy and pleasant experience.

- Cecile S
09/16/2022
Thank you
 

I am a new member and I refinanced my car loan at the same time. Sarah and Tina were both amazing. They made the transition very easy. Thank you!!

- Sharon C.
09/02/2022
Extremely Happy with your service
 

After my account and credit card were compromised I received a phone call alerting me from Dupage Credit Union. I was so grateful they called and caught this. They made an appt. for me with Tania D at the Wheaton Office to get everything straightened out. She was so reassuring and very professional. Tania took care of creating a new account for me and getting everything set up. She created a new charge account and card for me as well. She was super pleasant and very knowledgeable. She made this process very comfortable for me and I was very happy this was taken care of and done promptly. I can't say enough about Dupage Credit Union and the staff especially Tania! Thank you so so much!!!
Joni

- Joni B.
08/27/2022
Outstanding Service
 

After opening up an account online there was still questions I needed to ask, Joanne B from the Naperville CU helped me out and told me about other services that would benefit me, helped me with direct deposit and anything else I needed help with.. Very professional in all aspects and very kind…

- Patrice J
08/24/2022
Downers Grove Branch
 

Great front desk service.

- Mohammed S.
08/24/2022
Absolute Pleasure
 

Tara has helped us out from opening our original accounts to doing our car loans. She is an absolute pleasure to work with.

- Scott & Emily R
08/23/2022
Account Set Up
 

D'Andrea and the team were so helpful and accommodating. I couldn't be more pleased with their tremendous service. As a long time member, I am so happy that the credit union has D'Andrea on their team.

- Ronnie E
08/15/2022
 

Closing was scheduled for 9:00 a.m.
The documents were not printed upon our arrival. The printer was not working.
After the documents were printed, we then had to wait for the processor to review, sort and prepare for our signatures.
This is no reflection upon the processor but the system.

- michael s

Michael,
Thank you for your valuable feedback. We apologize for any inconvenience you experienced and always strive to deliver great service to our members.

- Dupage Credit Union
08/05/2022
Car loan
 

Easy friendly service

- Steve R
08/02/2022
Checking
 

t
Tip Top super service and responses

- John W
06/30/2022
Assistance with hacked accounts
 

We received wonderful assistance from S.F. At the Wheaton office. She assisted us to close accounts and open new ones immediately when we explained the problems we had encountered with a hacker. My husband and I could not be more pleased, and we are so grateful that S.F. Was there to provide such expert assistance. The most sincere thanks to S.F. And the staff at DuPage Credit Union!

- Evelyn C
06/20/2022
 

Auto Loan

- Joseph B
05/24/2022
Wheaton Branch
 

Tana is extremely knowledgeable, a great communicator and a pleasure to deal with. She has helped me with multiple issues and has provided me with exceptional customer service for many years. 5 Star++!

- John F
05/01/2022
 

My representative was very professional and had a great deal of expertise!

- Regina B
04/28/2022
Favorite Institution
 

So very grateful for the professional and caring services provided to us by Brad C. Love having all our services at a local branch that watches out for us.

- Nancy R
04/19/2022
Assistant Branch Manager Wheaton
 

Tana treated my mother with the utmost respect and care. She was professional, welcoming and efficient. She explained things well and all with a smile!

- Member
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Routing Number:
271990198