All membership reviews

Average Star Rating: star rating

Average star rating: 5

Displaying 1 - 25 of 274

GreaT Service / Knowledgeable Staff with Great Attitudes

My experience with DCU has been great. I am continuously impressed with the demeanor, knowledge and accessibility of the staff.

- Anthony C.

Tana was great. Helped me every step of the way. So glad I joined. Thank you!!

- Caryl D
Tara S

Tara S & the young lady that was training her was amazing. Have already recommended Dupage Credit Union to family & friends.

- Brandon M
Just What I Had Been Looking For

I was looking for a community-style bank who treats me like a neighbor and not just another customer. I appreciate the friendliness of the staff but moreover the great communication.

The bank offers a myriad of options for accounts, low interest rates and financial services for wealth management. In addition, I appreciate the simplicity of their mobile app and the ability to control the security of your debit card.

I’m looking forward to being a long-lasting client of DuPage Credit Union and building a healthy financial portfolio in the near future.

- Lisha W.
Great Service and Courtesy

I have been a member of DuPage Credit Union - DCU (formerly DuPage Schools Credit Union) for well over 30 years! I have purchased cars financed through DCU several times, enjoy the use of my debit card (who writes checks anymore?), VISA credit card, and "personal line of credit," or whatever the new name is. Every time I've dealt with DCU Associates, I was treated with dignity and respect. A few times my checking/debit card account was overdrawn, and I was giving the courtesy of DCU waiving the costs on a few occasions. We all make mistakes, but then sometimes, it's not our fault (or DCU's), rather, the place charged me too soon, or the amount was wrong.

I have referred several family members and friends to DCU, and they have signed up with DCU for their financial needs. Thank you for being so convenient with your Downers Grove location, and the ease of using hundreds of ATM's at no charge throughout many locations.

- Will S.
Thank each one of you.

I know from experience that working with the public can be dissppointing at best. I appreciate the positive attitude and encouraging guidance I have received for decades with you.

- Pamela G
Excellent Customer Service

Once again, I can't even begin to tell you what excellent customer service I received from Brad C. (Wheaton branch) in the past few weeks. His patience, expertise and customer service is to be commended. He spent countless hours walking me through closing one account and opening a new one and then helped me figure out how to my set up my online banking for the new account. He always made sure I knew that he'd be available to help...whenever it was needed. My comfort level with the Wheaton branch of DuPage Credit Union is why I drive close to one hour to use them as my financial institution. These days, it is extremely rare to get the level of customer service that DuPage Credit Union provides its' members. Way to go, Brad C. Thank you for all of your help.

- Linda H.
- Martin r
Great Customer Service

Had to call customer service for a log in issue. Could not have been happier with the service, the representative took her time and I felt like I was the only person she cared about. Very happy with the service.

- Matt S
Great service

Best customer service hands down. Very helpful and polite employees. I highly recommend the DCU.

- Cynthia J
Definitely recommend

I applied for a Secured Savings loan to build up my credit. The rates of interest offered by DuPage CU are among the best ones.
The whole process was so streamlined and easy. Kelly C who administered my loan was pleasant, super helpful and quick to get back to me to answer any questions I had about the loan.

- Manpreet S
As easy and efficient as possible

From the request to the check everything was handled by DCU as easily as possible in these turbulent times.

- Michael K
- Doug W.
Best Customer Service

This entire experience from beginning to end was seamless! All of my questions were answered in a speedy and professional manner. It has been some time since I have encountered such great service and DuPage Credit Union knocked it out of the park in my opinion!!!

- Jennifer L
Speedy results

I was pleasantly surprised by the effectiveness and quickness as to the way the loan application went. I had NEVER seen a loan process go so fast. Thank everyone involved in the speed and accuracy AND the great rate. I would totally recommend this CU to everyone. Thank you again

- Nancy D
Highly recommend Tana!

I worked with Tana at the Wheaton location last week and she was able to assist me in obtaining an auto loan refinance, a personal loan and a new credit card. Tana is amazing...she really knows her stuff! She explained everything to me
so I knew exactly what I was signing. Very professional, responsive to my calls/texts and so great to work with. I highly recommend setting up an appointment with Tana for all your financial needs!

- Sally K.
Car loan in a flash

Talked with agents for a car loan. Absolutely helpful agents. Extremely professional but so polite. Got all paperwork done in no time. Loan was approved on time. Became a big fan of DuPage Credit Union. If you need a car loan look no further. They are great.

- Debu C
great local credit union

Have used them before, great local service.

- Cheenu M
- Richard A.
Car loan

I thank you for all your help, thanks for letting me have my dream car!!! And D'Andrea was priceless,she was incredible!!! Best loan personal I’ve had the pleasure to work with. DuPage Credit Union 5 stars star rating .

- Jose B
Auto loan

Got amazing rate for 60 months . Everything was done with in a day. very happy.

- Safar D
Refinance of Auto

They were awesome, very up front and very easy to deal with on a very good timely basis

- Michele Z
Robin P

Robin has been a huge help when my account was hacked. She helped me open up an new account and printed out a new debt card for me on the same day. She was very kind and showed compassion with my situation.

- Lisa L
Maria C

Maria is the first person I spoke to after my account was hacked. She was very patient with me. I had been up all night and had not slept. It is one thing to do your job, but she went above and beyond. Both Maria and Robin are an asset to the bank. She helped me schedule an appointment that day with Robin over at the wheaton branch to get my accounts resolved.

- Lisa L
buying new used car

Dupage Credit Union gained my business from a credit union I have done business with for thirty five years with one phone call.
Easy to do business with even during the pandemic. My credit union said they would match their rate. Too little too late I should not have to shop during the pandemic you should value your working and paying during the pandemic customers.

- Peggy C
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