All membership reviews

Average Star Rating: star rating

Average star rating: 5

Displaying 26 - 50 of 332

Auto Loan Refinance

Process was seamless, staff were very helpful. A great experience from start to finish.

- Richard F
car loan

They been very friendly and helpful. Making my first time car buyer easier. If I have questions don't understand they are nice to help me out.

- Jennifer G
Car loan refinancing

Very easy to refinance my car at a lower rate

- SW
Car Refi

Refinance of car
Absolutely great !!!
Super easy - great great service
And DCU saved me a ton of money !!!!

- Denna C
Amazing service

I recently opened up a new account. I have to say every single time I go into the bank I receive phenomenal service. Jackie (I hope my memory is correct on her name)has been amazing.

- Kathy M
Glad to be a new client

Opening a new account was an easy and pleasant experience.

- Cecile S
Thank you

I am a new member and I refinanced my car loan at the same time. Sarah and Tina were both amazing. They made the transition very easy. Thank you!!

- Sharon C.
Extremely Happy with your service

After my account and credit card were compromised I received a phone call alerting me from Dupage Credit Union. I was so grateful they called and caught this. They made an appt. for me with Tania D at the Wheaton Office to get everything straightened out. She was so reassuring and very professional. Tania took care of creating a new account for me and getting everything set up. She created a new charge account and card for me as well. She was super pleasant and very knowledgeable. She made this process very comfortable for me and I was very happy this was taken care of and done promptly. I can't say enough about Dupage Credit Union and the staff especially Tania! Thank you so so much!!!

- Joni B.
Outstanding Service

After opening up an account online there was still questions I needed to ask, Joanne B from the Naperville CU helped me out and told me about other services that would benefit me, helped me with direct deposit and anything else I needed help with.. Very professional in all aspects and very kind…

- Patrice J
Absolute Pleasure

Tara has helped us out from opening our original accounts to doing our car loans. She is an absolute pleasure to work with.

- Scott & Emily R
Downers Grove Branch

Great front desk service.

- Mohammed S.
Account Set Up

D'Andrea and the team were so helpful and accommodating. I couldn't be more pleased with their tremendous service. As a long time member, I am so happy that the credit union has D'Andrea on their team.

- Ronnie E

Closing was scheduled for 9:00 a.m.
The documents were not printed upon our arrival. The printer was not working.
After the documents were printed, we then had to wait for the processor to review, sort and prepare for our signatures.
This is no reflection upon the processor but the system.

- michael s

Thank you for your valuable feedback. We apologize for any inconvenience you experienced and always strive to deliver great service to our members.

- Dupage Credit Union
Car loan

Easy friendly service

- Steve R

Tip Top super service and responses

- John W
Assistance with hacked accounts

We received wonderful assistance from S.F. At the Wheaton office. She assisted us to close accounts and open new ones immediately when we explained the problems we had encountered with a hacker. My husband and I could not be more pleased, and we are so grateful that S.F. Was there to provide such expert assistance. The most sincere thanks to S.F. And the staff at DuPage Credit Union!

- Evelyn C

Auto Loan

- Joseph B
Wheaton Branch

Tana is extremely knowledgeable, a great communicator and a pleasure to deal with. She has helped me with multiple issues and has provided me with exceptional customer service for many years. 5 Star++!

- John F

My representative was very professional and had a great deal of expertise!

- Regina B
Favorite Institution

So very grateful for the professional and caring services provided to us by Brad C. Love having all our services at a local branch that watches out for us.

- Nancy R
Assistant Branch Manager Wheaton

Tana treated my mother with the utmost respect and care. She was professional, welcoming and efficient. She explained things well and all with a smile!

- Member

Very pleased with the ease with which Rachel S., Member Service Associate, was able to set me up with exactly what I wanted. Savings, Checking and Debit Card. Rachel took the time to explain other services offered by dupage credit union. So far extremely satisfied.

- John D.
Downers Grove Branch

Ms. Sarah was so nice and professional. She explained all the information which we needed.

- Tom J
Naperville Branch

Jasmine was excellent to work with. I have been coming here for years and the attention to detail and customer service is out of this world.

- Terrence N
A Wonderful Experience

DuPage Credit Union was stellar to work with. They were friendly, courteous, genuine, and made my experience buying a used car exceedingly easy. I would happily recommend them for anyone wishing to get a car loan, or if you merely wish to be part of a local credit union. I can't say enough good things. You need to experience it yourself.

- Kenneth D.
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