All membership reviews

Average Star Rating: star rating

Average star rating: 5

Displaying 26 - 50 of 323

Downers Grove Branch

Great front desk service.

- Mohammed S.
Absolute Pleasure

Tara has helped us out from opening our original accounts to doing our car loans. She is an absolute pleasure to work with.

- Scott & Emily R
Account Set Up

D'Andrea and the team were so helpful and accommodating. I couldn't be more pleased with their tremendous service. As a long time member, I am so happy that the credit union has D'Andrea on their team.

- Ronnie E

Closing was scheduled for 9:00 a.m.
The documents were not printed upon our arrival. The printer was not working.
After the documents were printed, we then had to wait for the processor to review, sort and prepare for our signatures.
This is no reflection upon the processor but the system.

- michael s

Thank you for your valuable feedback. We apologize for any inconvenience you experienced and always strive to deliver great service to our members.

- Dupage Credit Union
Car loan

Easy friendly service

- Steve R

Tip Top super service and responses

- John W
Assistance with hacked accounts

We received wonderful assistance from S.F. At the Wheaton office. She assisted us to close accounts and open new ones immediately when we explained the problems we had encountered with a hacker. My husband and I could not be more pleased, and we are so grateful that S.F. Was there to provide such expert assistance. The most sincere thanks to S.F. And the staff at DuPage Credit Union!

- Evelyn C

Auto Loan

- Joseph B
Wheaton Branch

Tana is extremely knowledgeable, a great communicator and a pleasure to deal with. She has helped me with multiple issues and has provided me with exceptional customer service for many years. 5 Star++!

- John F

My representative was very professional and had a great deal of expertise!

- Regina B
Favorite Institution

So very grateful for the professional and caring services provided to us by Brad C. Love having all our services at a local branch that watches out for us.

- Nancy R
Assistant Branch Manager Wheaton

Tana treated my mother with the utmost respect and care. She was professional, welcoming and efficient. She explained things well and all with a smile!

- Member

Very pleased with the ease with which Rachel S., Member Service Associate, was able to set me up with exactly what I wanted. Savings, Checking and Debit Card. Rachel took the time to explain other services offered by dupage credit union. So far extremely satisfied.

- John D.
Naperville Branch

Jasmine was excellent to work with. I have been coming here for years and the attention to detail and customer service is out of this world.

- Terrence N
Downers Grove Branch

Ms. Sarah was so nice and professional. She explained all the information which we needed.

- Tom J
A Wonderful Experience

DuPage Credit Union was stellar to work with. They were friendly, courteous, genuine, and made my experience buying a used car exceedingly easy. I would happily recommend them for anyone wishing to get a car loan, or if you merely wish to be part of a local credit union. I can't say enough good things. You need to experience it yourself.

- Kenneth D.
Great people

I've recently joined DuPage Credit Union and spoken by phone 2 or 3 different times with them with various questions. My experience is that they are not only professional, knowledgeable, and helpful, but genuinely NICE. It is a pleasure to interact with them.

- David M.
Great Loan!

I had a really great experience with DCU. They gave me a loan with a really low interest rate. They helped me refinance my car and use the equity to pay off my credit cards. I’m saving tons of money paying DCU back than I would with the creditors with their sky high interest rates! The whole process was easy, quick, and seamless from beginning to end. It was all done over the phone. Everyone was really friendly. I definitely would recommend DCU for a loan or anything else!

- Alyson L.
Finally a real bank

Feel like I have a real bank to turn to now.

- Andrew T
Transfer funds

It takes too long for a transfer to register, otherwise it was very easy to setup and schedule. I had a good experience getting my vehicle financed. My rate is outstanding.

- Cora C

Amazing experience, super-fast, accurate, hassle-free and I highly recommend the team at Dupage CU for mortgage/auto loans and any banking needs.

- Prashanth R
Auto Loan / Personal Loan / Checking Accts / Online Transactions / Service

Love the way they do business! Effortless and everyone is so helpful and accommodating.
The next time I have ANY banking needs DuPage Credit Union will be my first call.

- Kathleen G

Process easy. Great customer service. So happy I joined.

- Caryl D
GreaT Service / Knowledgeable Staff with Great Attitudes

My experience with DCU has been great. I am continuously impressed with the demeanor, knowledge and accessibility of the staff.

- Anthony C.

Tana was great. Helped me every step of the way. So glad I joined. Thank you!!

- Caryl D
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