I've had my checking and savings account here for almost 10 years. I've kept it for so long because I love the ease of use and no minimum balances. I've also moved around a lot within the last few years, but no matter where I've been, I can use the local credit union's shared branching so I haven't had to change account at all
Love this place, I have been a member since 1986 & have moved 11 times & to multiple states but will never give up my accounts!
I am very happy with all the services the DuPage Credit Union provides.
I have always had a good feeling working with DCU compared to past experiences with banks. They are friendly and I feel like I am working with friends and neighbors.
I have never been so happy with my banking choice. It was a little sketchy at first. As a walk-in, I was told I needed to make an appointment. Never experienced that before. The appointment was hours later. Didn't like that I had to come back. But I did and it was well worth it. The atmosphere of the credit union is welcoming and calming. The staff is gracious and friendly. The offices are very professional looking (no cubicles). The accounts I chose to handle my banking business is satisfying. I love the option to choose an account with no fees attached. I especially love the ability to do a balance transfer with zero interest. My first time ever doing a BT. I'm happy with the service at this credit union.
I've been extremely satisfied with every aspect of my membership. I've heard about the value of joining a credit unions l for years, and DCU has exceeded my expectations.
We have been members for almost 40 years (back when it was DSCU!). All of our banking has been done through them - every car loan, credit card, checking, savings, and now mortgage. The fraud protection for the debit/credit cards is unbelievable. I think they catch things before scammers finish their scamming thoughts! 🙂 The services the credit union provides are fantastic, but what makes them really stand out is the customer service. Any question we have ever had has always been answered thoroughly and promptly. We have always felt the staff has gone above and beyond for us. We couldn't be more pleased with DCU.
I've had an account here since I was in high school. It's the best bank of any I have used!
They are very nice and very professional. Always help me with anything I need.
No bank, credit union, etc. can beat the customer service I get at DCU ! I can't count how many times I've had to call for support, especially with my online banking. I have ALWAYS received courteous, knowledgeable, and follow-through support with DCU customer service reps.
I like knowing my money is somewhere I trust, and it's easy for me to manage. I regularly access my accounts online in order to transfer funds and check my balances and it couldn't be simpler.
Haven't been to Downers Grove DPCU for maybe six months and had bunch banking tasks to get done. The ride on the tollways was full of summer fun thanks to construction, so when I arrived I wasn't my best self. The DPCU wasn't too busy and there was a welcoming vibe. Everybody, but me, was in the flow and getting their business matters done 1-2-3; I was looking for my prepared deposit slip and trying to keep my cool. When I was ready I got a great teller who took my deposit, let me know my balance and she helped me get the right forms for some other tasks. I was in and out in a short time with out any hassles and in a proper mind-set to get back on the road and get back home. Super Service as expected!
Made the decision to become a member of DPCU back about two decades ago when traditional banks were charging fees to see a teller, charging fees for not maintaining minimum balances in checking and savings accounts. DPCU has been excellent to do business with.
I have been a member with DPCU for over ten years. Throughout that time I have been very satisfied with the customer service, different financial options, and ease of online use for all my accounts. Great Credit Union!
I've been a member for a long time and always was treated fair. Easy to get loans and deposit money. Keep up the good work.
I've been a member for over 35 years and have always been very happy with services at the credit union.
I have been a member of DCU for a long time and find working with the staff to be fulfilling. I've had loans that were easy to acquire and easy to pay back. Checking with direct deposit and paperless payments is great. Keep up the good work and I hope we can work together for a long time.
Having a membership with the DuPage Credit Union has been a great experience! And since I do additional banking out of state, I love knowing that my money is local - something that is really important to me!
After from the excellent customer service you receive from DupageCU, there are other benefits like the free First Time Home Buying Seminars, Free Financial advise etc.
Becoming a member at DPCU is the best money decision we've ever made. The staff makes the decision process super simple and the products they offer cannot be matched by other banks. We especially like the High Yield Savings Account which gives us great bang for our bucks. In addition to this product, just the DPCU website is a great product. The website makes our online banking a breeze with super easy transfers and great money management tools. DPCU is the bank of choice. Choose to become a member and you will have no regrets.
My parents have been members at DuPage for a very long time and suggested that I join when I was looking for a credit union. The attention to detail and incredible customer service makes them easily stand out from other credit unions.
I've been a member for about 40 years, and all six of my kids had accounts from an early age. Tellers were always so positive when I brought them in to deposit money or make changes to accounts as they got older. It was the start of good economic sense!
I am so happy to be a part of a credit union. The warm and friendly staff make it a more trustworthy and rewarding overall experience.
I am very happy that you all have a membership. It is very welcoming and makes customers feel their services are specialized just for them. The friendliness and warm staff makes for an overall trustworthy relationship with your financial institution.
When my family moved here we were excited to find DuPage Credit Union. The staff is so friendly and helpful. Opening an account is very easy and we love how user friendly their app is. I can’t say enough good about our experience. Highly recommend them!