How Credit Unions and Banks are Alike

Both provide many of the same products and services, including:

Credit Union
  • Home Loans, including First Mortgage and Home Equity
  • An assortment of Checking Accounts
  • A variety of vehicle loan terms – even for boats and RVs
  • Multiple Visa Credit Cards
  • Mobile Banking App, Mobile Check Deposit and Online
  • ATMs
  • Branch Locations
Bank

Credit Unions Consistently Rank Higher In Customer Satisfaction

Credit Unions are member-owned and operated with the primary focus on serving members rather than maximizing profits for shareholders - most likely why customer satisfaction and loyalty rank highest for credit unions consistently:

  • 85100
    In 2014, credit unions scored an 85 out of 100 in customer satisfaction, outpacing all other financial institutions where the average bank score is 76.1
  • 7
    2014 was the seventh consecutive year that credit unions have ranked above banks in customer satisfaction.1
  • 20%
    Nearly 20% of members versus bank customers plan to continue to do business at credit unions over other financial institutions.1
  • 12
    Credit union member complaints about service are less than half that of banks.1
  • 1.5%
    On average, credit union auto loan rates are 1.5% less than at banks.2

Why Choose DuPage Credit Union

With these statistics, it makes sense that credit union membership has grown nationally by 3% in the past year3. So what makes DuPage Credit Union different from other credit unions? Our Team believes in making a Member’s experience better by consistently delivering on our promise.

3%

DuPage Credit Union’s Promise

We’re More Than Just a Bank

1
We're a member-owned financial institution united by a common spirit.
2
Energized to create a memorable banking experience to help you with life’s events, big and small.
3
Joined by our Members. Supported by our Members. Inspired by our Members.

DuPage Credit Union
Banking Inspired

Already love being a DuPage Credit Union Member?

Share the advantages with your friends and family - we’re sure they'll enjoy them too!

Joining is Easy!

Already a member at another credit union? It's ok, you can belong to more than just one.

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