How Credit Unions and Banks are Alike

Both provide many of the same products and services, including:

Credit Union
  • Home Loans, including First Mortgage and Home Equity
  • An assortment of Checking Accounts
  • A variety of vehicle loan terms – even for boats and RVs
  • Multiple Visa Credit Cards
  • Mobile Banking App, Mobile Check Deposit and Online
  • ATMs
  • Branch Locations

Credit Unions Consistently Rank Higher In Customer Satisfaction

Credit Unions are member-owned and operated with the primary focus on serving members rather than maximizing profits for shareholders - most likely why customer satisfaction and loyalty rank highest for credit unions consistently:

  • 85100
    In 2014, credit unions scored an 85 out of 100 in customer satisfaction, outpacing all other financial institutions where the average bank score is 76.1
  • 7
    2014 was the seventh consecutive year that credit unions have ranked above banks in customer satisfaction.1
  • 20%
    Nearly 20% of members versus bank customers plan to continue to do business at credit unions over other financial institutions.1
  • 12
    Credit union member complaints about service are less than half that of banks.1
  • 1.5%
    On average, credit union auto loan rates are 1.5% less than at banks.2

Why Choose DuPage Credit Union

With these statistics, it makes sense that credit union membership has grown nationally by 3% in the past year3. So what makes DuPage Credit Union different from other credit unions? Our Team believes in making a Member’s experience better by consistently delivering on our promise.


DuPage Credit Union’s Promise

We’re More Than Just a Bank

We're a member-owned financial institution united by a common spirit.
Energized to create a memorable banking experience to help you with life’s events, big and small.
Joined by our Members. Supported by our Members. Inspired by our Members.

DuPage Credit Union
Banking Inspired

Already love being a DuPage Credit Union Member?

Share the advantages with your friends and family - we’re sure they'll enjoy them too!

Joining is Easy!

Already a member at another credit union? It's ok, you can belong to more than just one.

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Questions? Give us a call at 800-323-2611 or email us.


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Sunday between 1:00 AM and 5:00 AM CT
Sunday beginning at 11:00 PM CT
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Due to month-end processing, Online Banking will be temporarily unavailable on the last day of each month beginning at approximately 11:00 PM CT for about 15 minutes. Transactions processed after 10:00 PM CT may not post to your account until the following business day.

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