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Everyone associated with DCU did a great job, communicating well and guiding us through the process quite easily.
My husband and I recently refinanced our mortgage through DuPage Credit Union and the process was extremely smooth! It was such a quick and easy process compared to any other past experience we've had with big named banks.
Home refinance process was simple and fairly quick given the large number of home refinances going on at this time.
Mike H and Nichole L were perfect partners for us. The Refinancing went well. We felt at ease going through this process.
Thank you for having employees of this caliber .
Thank you for your help with the refinance.
Working w/Davilyn and Nicole was awesome!! Such professionalism, knowledge, timeliness, and courtesy!! So enjoy DuPage Credit Union and these 2 strengthened this!!! Great assets to the Credit Union--please keep up the great work!!!
I have been a DSCU customer for many years and wanted to keep my Refi local and more personal than a bank and I knew the Credit Union was the best place. From the first day that Davilyn called me the process was smooth, quick and efficient. Davilyn and Nichoel were friendly, knowledgeable and didn’t mind my many questions.
Thank you both and Tom for coming to our home for the closing. Appreciate the fast friendly service!
Customer service is beyond expectations. The ease of the refinance made the entire process seamless and stress free.
Working with Mike H. and the rest of the mortgage staff was a totally smooth process. They were knowledgeable and very helpful. I am very pleased with the mortgage staff at DPCU.
From start to finish, our experience with Dupage Credit Union, Davilyn and Nichoel was organized and handled professionally. Communication was great and I felt they were very open to our questions. Excellent experience.
We could not have been more pleased with the quality of customer service in working with Davilyn on our home purchase. She was always so responsive and helped us to close quickly in a hot and fast market this past fall. Highly recommend working with DuPage credit union and Davilyn in particular!
I recently refinanced my home. I worked with Eliva Campos who was wonderful to work with on this process. She was always available to respond to my questions and provided me with reassurance when needed. I am happy I came to DuPage Credit Union for the refinancing of my home.
Seamless and easy. Sent in paper work that was requested and was never asked to resend anything, nor was Ii asked for anything else. Closing was completed on time. No problems whatsoever. Great job DuPage Credit Union!!
DuPage Credit Union made my home refinance simple and easy. Great customer support all around.
I was referred to DuPage Credit Union for my home mortgage by my Real Estate Agent. From start to finish, I could NOT have been happier! The follow through, quickness, and organization was flawless. I worked closely with Nora and Nichoel who both were absolutely fantastic. If I had to do the process over again, I would absolutely choose them. I honestly have no negative remarks or suggestions. Happy homeowner over here!
DuPage Credit Union was flexible and had competitive rates to other organizations. Nora & Johnathan were helpful and prompt with communications. We would recommend DCU!
I'm reaching out to let you know that I recently refinanced my mortgage with Dupage Credit Union and had an exceptional experience working with Nora H. She was professional, courteous, very efficient, and kind. I'll definitely recommend DuPage as a result of working with her and her team!
I want to spotlight the wonderful assistance and expertise of Nora and Barb. My refinancing experience was so smooth and their attentiveness was the reason why. The DuPage Credit Union is lucky to have them on their staff.
Elvia and her team, were always willing to answer any questions on time. Thanks to her my loan application had a successful end. Very professional.
Davilyn walked us through every step of the way and was a great help. Easy process and we got the best possible rate around on our refinance.
I refinanced with Dupage Credit Union. They were professional and honest. They were patient with every question I had and prompt with their responses. There were no unexpected hidden fees. Everything was direct, upfront, and transparent. They also had one of the best, if not, the best rate (15 year fixed) at the time. I wish I had financed and refinanced every mortgage with them. I also financed my car loans with them as well.
I’ve had great experiences with Dupage credit union in both the financing of my truck as well as in the refinance of my home mortgage. I had such a positive experience with the vehicle loan that I turned to DCU for the refinance. They had the best rates and service. Davilyn, my mortgage specialist, went above and beyond to get me refinanced- even after we hit a few snags along the way. Even underwriting went beyond duty to push forward. Nora and Nichoel were helpful also.I appreciate the whole team and their efforts. They proved I made the right choice in choosing them for my mortgage. I look forward to using DCU for all of my banking needs in the future.
I am a widow, and not used to handling all the financial details involved in obtaining financing. I worked with Elvia C and Jonathan H. Elvia helped me decide between a HELOC and a mortgage. She presented my options and reviewed my current financial status to determine the best path. Jonathan clarified questions I had with respect to obtaining documentation. They were both extremely helpful and lessened the anxiety that goes along with big financial decisions. I have worked with DPCU previously (Jonathan worked on my previous HELOC) and have always been pleased with the friendly and considerate attitudes of everyone I have worked with. I frequently recommend DPCU to friends - so few people understand the 'family' attitude a Credit Union has when compared to banks.
Our realtor and attorney continually sang the praises of the team at DuPage Credit Union (Nora and Barbara). As we completed the process, we were in total agreement. Nora made the process so smooth and easy. They seemed to always be ready to answer questions, respond to requests and got our mortgage through underwriting amazingly quickly. Even on the day of closing, we signed the documents and there was a really quick response to review from the team - again great customer service and a wonderful institution to handle the loan. We couldn't imagine a better experience.