All mortgage loan reviews

Average Star Rating: star rating

Average star rating: 5

Displaying 51 - 75 of 264

10/31/2020
Smooth refinance
 

The refinancing went though without a glitch. It was the smoothest housing transaction I have ever done.

- William F
10/30/2020
Refinance
 

We were very pleased with the interest rate we received and the assistance of Nora and Barb. Both were very patient, professional and knowledgeable about the process. Thanks to both!

- Janet H.
10/29/2020
Home Purchase
 

Barbara was very helpful. Answered all our questions in a timely manor. She is a wealth of knowledge. DCU is the best lender around. Can not complain about them.

- Jake G
10/29/2020
Continued Happy Customer
 

I have been a mortgage customer for many years and refinanced twice already. I could have shopped around more but I know what I am getting with DPCU and closing costs were minimal. The process was smooth and easy to manage, which mattered to me the most given everything else going on these days. Thanks again!

- Greg H
10/28/2020
Easy, personal and professional
 

I could not be more impressed with the ease and service in securing my mortgage with DuPage Credit Union! As a Realtor for 20+ years, I have seen every possible horror story in mortgage loans and of course I have seen some very good ones as well. In general, the smoothest loans I have witnessed in my clients have been through credit unions. When I sold my home of 20 years, I realized I had never gone through the mortgage process on my own. It was time to experience what my clients experience. DuPage Credit Union made used car purchase easy the previous year. I considered a refinance with the credit union shortly after that but never moved forward on the re-finance. When the perfect new home showed up unexpectedly, I turned immediately to Davilyn and she made the process simple. She was always available for questions and the process could not have been smoother. I will be recommending the credit union to all my clients. Thank you for your good service and I love my new home and my interest rate!!

- JoAnn H
10/28/2020
 

DuPage Credit Union was the most professional entity we dealt with during the home sale and purchase process. Nora and Barbara were responsive and quite helpful when a number of the others we dealt with including real estate agents and attorneys were the exact opposite. They made the process simple from the application through the closing. I will definitely be recommending DCU to anyone looking for any mortgage services.

- Tom N.
10/22/2020
New Home Loan
 

Nora and Barbara T on the home loan team are great to work with, answered all my questions in a timely manner, and very knowledgeable, professional and courteous.

Extremely pleased with the process and it took less than 6 weeks from start to finish.

- Sandesh P
10/21/2020
Home Loan Refinance
 

Davilyn and Nichoel made the process of refinancing simple, fast and easy. Thank you, Davilyn and Nichoel for being so friendly, knowledgeable and always answering my many questions. I definitely would recommend Dupage Credit Union!

- Mary L.
10/21/2020
Excellent Service
 

It was a pleasure working with Davilyn & Nichoel. Davilyn was very quick to respond to my concerns/emails and is very patient. It was a smooth process and closing was a breeze. Very Professional

- Patricia A
10/21/2020
Refinance
 

Davilyn and Nichoel were a real pleasure to work with. It is refreshing to work with people who are patient, pleasant, courteous, and happy to help in any way. I always felt that I could contact Davilyn with any questions or concerns about my refinance and she would gladly answer me quickly and completely. The whole process was very stress free because of Davilyn and Nichoel and I am grateful to have worked with these 2 professional women. Thank you.

- Harriett S.
10/21/2020
Mortgage refinanced
 

I recently refinanced my DCU mortgage. It was a seamless experience from when I submitted the application until the closing. Communications were prompt and clear....and I was able to lock in a great rate!!!!

- Donna B
10/21/2020
Loan Officer
 

He and assistant were very responsive to all questions, always polite and helpful, made process fairly easy.
The only problems I had was in the closing but that's due to my attorney not attending closing
and springing a zoom session on me last minute I was not prepared for.

- Mike H.
10/16/2020
Refinance
 

Davilyn & Nichoel provided outstanding support & follow up throughout the 2 month refinancing process! I appreciated their professionalism & thorough follow up. Thank you both!

- Karen S.
10/11/2020
Home Refinancing
 

Nichoel and Davilyn were great to work with during my home refinance. I had lots of questions and wanted to really understand all the details. They were courteous, knowledgeable, and responsive even during a very busy season for their team. I appreciated their support!

- Matt S
10/05/2020
Excellent Service
 

Special thanks to Ms. Elvia C. She is very knowledgeable and helpful throughout the process. Highly recommended! Thank you DuPage Credit Union.

- Vicente C.
09/24/2020
Mortgage Refinance
 

Very timely responses to all of my inquiries in addition to friendly and cooperative service. I was able to consolidate and refinance my mortgage and HELOC into a lower rate that frees up some needed funds for other more immediate needs. Highly recommended!

- Kevan K
09/19/2020
Refinancing
 

I want thank Nichoel and Michael for getting back to me quickly. Mike and Nichoel have provided excellent service throughout my refinancing process. Both have continued updating me with information and clarity making sure all deadlines were met prior to the final closing on my refinancing.

Through my 30 years of being a member with DuPage Credit Union I have always received the best service and support.

Thank you to all associates at DuPage Credit Union.

Sincerely,

Jeremy H.

- Jeremy H
09/16/2020
An extremely pleasant experience
 

I am extremely grateful to Mike and Nichoel for all of their assistance during my refinancing process.

Both of them provided quick responses with information needed to keep things moving forward. They also helped ensure that all of the critical timing deadlines were met. Finally, they helped to ensure that the actual closing was a quick and easy in-person process.

I do realize that the rate is an important factor, as you're going to be paying interest on your loan for years. However, you MUST have good and strong people behind the process or you're going to have regrets. With my original mortgage, I made the mistake of looking ONLY at the rate -- and I paid for that. I am extremely glad to have done this refinancing with DCU!

- James G
09/16/2020
An extremely pleasant experience
 

I am extremely grateful to Mike and Nichoel for all of their assistance during my refinancing process.

Both of them provided quick responses with information needed to keep things moving forward. They also helped ensure that all of the critical timing deadlines were met. Finally, they helped to ensure that the actual closing was a quick and easy in-person process.

I do realize that the rate is an important factor, as you're going to be paying interest on your loan for years. However, you MUST have good and strong people behind the process or you're going to have regrets. With my original mortgage, I made the mistake of looking ONLY at the rate -- and I paid for that. I am extremely glad to have done this refinancing with DCU!

- James G
09/06/2020
Home Loan Refi
 

Everyone on the loan team was great to work with, answered all my questions in a timely manner, and were very knowledgeable, professional and courteous. Extremely pleased with the process and it went off just like I was told; from 6-8 weeks from start to finish.

Highly recommend DuPage Credit Union for any home, car or personal loan.

- Matt S
09/06/2020
Refinance
 

What a great experience I had with the refinance of my home!

- Jennifer A
08/28/2020
5 star
 

Drive thru experience in Downers. This was the first time I drove thru. The woman who helped &guided me thru the process was knowledgeable, courteous and thorough. Kudos!

- ChristineK
08/21/2020
Easy as 1-2-3
 

Couldn't have been any easier to refinance a home. Everyone was so helpful. Communication was excellent.

- Bob R
08/20/2020
 

Excellent customer service. Clear instructions and straight forward data requests.

- Richard A
08/12/2020
Communication and Great Service
 

We had an incredible experience throughout the entire refinance process with DuPage Credit Union.
The communication was just what we needed to keep everything moving forward.
A special thanks to Jose G, Mike H and Nichoel L for all of your guidance and assistance.
I will continue to use DuPage Credit Union for all of my financing needs.

- Anthony C
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