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Have a great experience with DCU. I have 2 mortgages with them and just refinanced one of them. They have the best rates around and are VERY professional and friendly.
I just want to say what a pleasure it was dealing with DuPage Credit Union on a recent refinance loan. Matt F. was terrific, timely and professional in all his dealings. The process flowed very smoothly and Matt was in touch every step of the way, with excellent communication and attention to details. I couldn't have asked for a better first impression or result, and look forward to a long and mutually beneficial relationship. Keep up the GREAT work and Kudos for a job well done.
All of the loan officers are great; very responsive, supremely helpful and accommodating. With my current loan, Nora went above and beyond working with the real estate agent on her off time to make certain I had what I needed to get my house. I am incredibly happy with the process, the credit union and the people who work there!
I have my current mortgage with Dupage credit union and decided to take advantage of the low interest rates! We have been working with Davelyn and Nichoel with the refinance. They have both been very professional and helpful throughout. Any questions that I had were immediately responded to. It was a very seamless process! Additionally, I was pleasantly surprised that the closing will be done at my home. Just another added convenience! Thank you again Davelyn and Nichoel for your excellent customer service!
Exceptional service! I started the refinance process just before the stay-at-home order went into effect and I truly thought that it was going to drag on forever, but it didn't! I was so impressed with the professionalism and courtesy from beginning to end. Each and every question was answered quickly..even when I has some follow-up questions after the re-fi was completed. Thanks Davilyn for all your help!!!! : )
You're very welcome and thank you for the wonderful review Tracie; we will be sure to let Davilyn know you appreciated her help!
It was a painless and very efficient process. Thank you.
The process was smooth and the lending specialist kept me informed and the web process was simple for me.
My team were fantastic to work with. They were patient with me during all my questions and changes with my loan. They made the experience a very pleasant and enjoyable one. Thanks to all of the team.
We have been beyond impressed with the exceptional service we have received by Elvia and Jonathon, and the whole team! Very satisfied.
Thanks so much for such a great review - we love to hear it! We'll be sure to pass along your appreciation to Elvia and Jonathon.
Very responsive to all of my questions. Professional and efficient interactions!
Excellent communication and clear, honest review of the process, costs, and flexible with closing dates and times. Highly recommended.
I did a mortgage loan with DCU. Tana, and Eliva were both very knowledgeable and helpful they answer all of the question me and my beautiful wife had for them. The rate and the cost of the loan process was every reasonable. I would definitely ask for them for any type of loan again.
Richard, we're so happy we could help you and your wife with your home loan. We'll be sure to pass along your praise to Tana and Elvia!
Process was quick & easy - very helpful staff.
Thank you to the Mortgage Specialists for going above and beyond their duties, when time was of the essence, to ensure our loan would close on time!
My wife and I were extremely pleased at how we were assisted by all the DuPage Credit Union staff through the refinancing of our home mortgage. Everyone from Sidney Fowler, Branch Manager, who helped us get our refinancing process started to Nicole Lawson and Nora Hickey who graciously made time to guide us through the minutiae of getting our application detail correct, we could not have been more pleased!
Richard, we're so happy that we could help you refinance your home. We'll be sure to let Sidney, Nichoel, and Nora know how much you appreciate their help!
the product and the people dealt with were very nice and knowledgeable
DuPage CU made my mortgage re-fi process simple & smooth. Costs are reasonable and everyone involved were friendly and helpful. I highly recommend DuPage Cu
I like their straight forward approach when dealing with setting up mortgages or refinancing. It is nice to have the fixed rates and different terms for the loans. Setting up a mortgage can be stressful, but the staff has always been very easy to work with, and very helpful in answering questions.
The process for securing a second mortgage went smoothly and everyone was very helpful in making the process easy.
I never had any issues with my mortgage. When I sold my house it was super easy and fast to get my money.