I want to share my appreciation for Roberta E at DuPage Credit Union. She recently helped me with a personal loan, and her service was outstanding from start to finish. Roberta was kind, professional, and very knowledgeable. She answered all my questions clearly and made the process feel easy and stress-free. It’s rare to find someone who combines efficiency with such a personal touch, and I’m grateful for the help she gave me. DuPage Credit Union is lucky to have her on the team, and I hope her excellent service is recognized.

This is my second loan with Dupage Credit Union my 1st was my auto loan and now a personal loan . Both applications and process were smooth and the customer service and constant communication is the best.Big banks need to take lessons from Dupage. They really are very easy and pleasant people to work with every step of the way.Keep up the good work.

Dupage Credit Union has continued to provide excellent service for my banking needs. After an incident of fraud members reached out to me to help with establishing new cards and accounts as needed. Everyone was very helpful and I appreciate the time spent with me.

The Team at Dupage Credit Union were very professional and helpful. They made the loan process as easy as possible. The process was safe and efficient. Thank you to the Team!

It was fantastic and right on time, blessings.

I was really impressed by the phenomenal customer service that I received from Latoya! She was thorough, patient and empathetic with my desire to obtain funding to support my daughter who is in her freshman year of college. Please give Latoya huge kudos for her outstanding service. In addition, Roberta was very nice & helpful closing out the loan.

Great job ladies & happy holidays!

I had a pleasant experience during the loan application.

As I said this is not the place to apply for a loan. Personally it’s never helped me and I have been with them for many years. Not a good CU in my experience.

I needed to get a personal loan to consolidate some credit card debt, and was quickly helped same day! I wasn’t able to walk in during business hours, but Taña was able to help me through email and get me approved for a personal loan with a great rate. I’ll definitely do business again with this credit union.

Amazing experience with DuPage credit union staff.

Quick and responsive. Professional and personal. Thank you!

Josh C did an amazing job expediting an auto loan payoff documentation, all with a great attitude and understanding. Thx Josh

Kind, professional, fast, efficient!!

Super friendly and quick turnaround!

I would like to comment on Sidney and Taria. They worked beautifully as a team,. Both were so extremely helpful and their professionalism is to be commended. Excellent communication throughout the loan process. The special touch was that I received a happy birthday email. It’s those little things that make a tremendous difference. Thank you for a great experience.
Tamara

Hello, I wanted to write in on behalf of our family to express our heartfelt gratitude for the assistance Michelle and Tina provided for us applying for personal loan. We recently lost a vehicle due to an accident where our teenage son was driving, and the car ended up being a total loss. My wife and I were forced to search for a another vehicle for our son and family, and needed a personal loan to do so. We were down to a one car family for a while, and it was very difficult. The car searching and buying experience was extremely stressful, but the loan process with DuPage CU was the exact opposite thanks to Michelle and Tina. They walked us through each step and were very understanding of our situation and were quick to help and answer any questions. DuPage CU is very blessed to have such wonderful employees and human beings on their staff. Thank you gain, forever grateful!

John and Sharon P.

I had a great experience getting a personal loan. The loan officer was fairly new, but did a wonderful job.
Payments are great & will be much easier to pay than what I was paying before. Would do it again in a heartbeat.

The loan application process was easy and professional. It was completed in a timely manner.

Arranging for a loan couldn't have been easier. Filled out the application on line. Followed up with Ty who was very pleasant and efficient. Got the loan approved on the spot. Closed by doc u sign. One two three. Greg the loan officer was great to work with as well.

A great experience. Kim was very helpful in getting everything done to my satisfaction.

They did a wonderful great job doing everything for me as quickly as possible. I recommend. Dupage CU. To anyone. Thank you so much

So far so good.

She was very approachable and allowed me to feel at peace with my decision to apply for the loan.