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DuPage Credit Union contracts with companies not affiliated with DuPage Credit Union to offer their products and services to members. When you purchase a product or service from one of these companies, that company is responsible for protecting your data and its processes and procedures may differ from those of DuPage Credit Union. These companies have sole financial responsibility for their products and services. The trademarks, logos and names of other companies, products and services are the property of their respective owners.
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TERMS OF USE

How to respond to testimonials and blogs.

Blogs

TO OUR POSTERS: We encourage you to interact freely with this community, and to post your comments, opinions, suggestions, and responses to other posters. We want to host a useful and lively discussion on a variety of topics; however, we want to keep this a safe and welcoming place for all participants. By contributing to this blog, you agree to abide by these common sense rules, which we reserve the right to revise at any time, so please review them again from time to time.

  1. We will serve as the blog moderator, and will read all posts prior to making them public to determine if they are appropriate. Our decisions about whether particular comments are appropriate are final. We have the right to edit your comments for length or other considerations.
  2. We will respond to your comments as quickly as possible where appropriate but may not be able to do so right away, so please give us time to react to your comment ourselves or to ask an appropriate expert to respond.
  3. Please respond to a post with comments or other content that are relevant to that post only. Off-topic comments will not be posted.
  4. This blog is family-friendly. You may question or argue about the content of a post, but we will not tolerate aggression toward, disrespect of, or personal attacks against other posters (sometimes called “flaming”), or any content that is vulgar, obscene, sexually-oriented, offensive, rude, defamatory, discriminatory, hateful, threatening, knowingly false or inaccurate, harassing, abusive, infringes the property or proprietary rights of others, invades their rights of privacy or publicity, or is otherwise unlawful. We will not post any material containing advertisements, chain letters, pyramid schemes, solicitation of funds or solicitation of goods or services. Do not make accusations or generalizations. Do not post comments concerning threatened or actual litigation or disputes between you and any third-party.
  5. Remember that anyone can access this blog. Do not post any personally identifiable or private information such as full names, street addresses, telephone numbers, member or account numbers, passwords or PINs, social security numbers or employer identification numbers. We reserve the right to edit out such information but are not responsible if it appears in a post. You are solely responsible for what you say in the blog and any consequences, and your interactions with other posters or visitors to this blog. You may use your first name or a name you create.
  6. If you violate these rules or act in any other inappropriate manner, we can limit or terminate your access to the blog, at our sole discretion.
  7. Children under the age of 18 may not access or participate in this blog. By submitting a comment to this blog, you represent that you are not under the age of 18.
  8. You agree to provide us with a name and email address so that we can verify the source of your comment, and so that we can provide additional help or resources to you, if appropriate. We will not share your email address on the blog or sell or share it with anyone outside DuPage Credit Union. The name that you set up when you post your first comment will appear on the blog.
  9. Your post may not contain any harmful material such as viruses, worm, time bombs, “bots,” or other computer programming that can damage, interfere with, intercept, or seize any system, data, or information. You may not take any action that would cause harm to or impose an unreasonably large load on our website’s infrastructure.
  10. DuPage Credit Union does not guarantee the truthfulness, accuracy, or reliability of any communications posted on this blog, or endorse any opinions of any posters. DuPage Credit Union is not responsible for the content of any blog post. By submitting a comment, you represent that the content is exclusively your own. The posts represent the views of the posters only and are not necessarily the views of DuPage Credit Union. You agree that if you rely on any material posted by other users of this blog, it is at your own risk. Employees of DuPage Credit Union must disclose their employment status when submitting a comment.
  11. YOU HEREBY AGREE TO HOLD DUPAGE CREDIT UNION HARMLESS FROM AND AGAINST, AND HEREBY WAIVE ANY RIGHT TO PURSUE, ANY CLAIMS OF ANY NATURE ARISING FROM OR IN CONNECTION WITH INCLUSION, PUBLICATION, OR DISPLAY IN THIS BLOG OF ANY CONTENT OR INFORMATION SUBMITTED BY YOU OR ANY OTHER PERSON, OR ANY OTHER USE AUTHORIZED UNDER THESE RULES, INCLUDING PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
  12. This blog is intended for the exchange of information and ideas, not for account service. If you have an account question, need account service, or wish to speak with us about anything other than this blog, please contact us through email at [email protected], call us at 800-323-2611 or stop by any of our branch offices.
  13. If your comment does not appear in a reasonable time period, and does not violate these rules, you may contact us at [email protected].
  14. The content of this blog is provided only as information and entertainment, not advice of any kind.
  15. Do not copy or re-post any content on the blog without the express written permission of the poster.

Testimonials

TO OUR MEMBERS: We hope you have positive experiences with DuPage Credit Union and would like to share those positive experiences with others. Our website contains an area where we post testimonials that you give us permission to publish. DuPage Credit Union follows the FTC Endorsement Guides concerning consumer testimonials. Accordingly, if you offer us a testimonial for publication, it should comply with the following terms of use:

  1. We will serve as the moderator and will read all testimonials prior to making them public to determine if they are appropriate. Our decisions about whether particular comments are appropriate are final. We have the right to edit your testimonial for length or other considerations. If you do not want us to edit your testimonial, you must tell us when you offer it to us and we have the discretion to determine whether to publish it “as is” or not to publish it.
  2. You must be a DuPage Credit Union member of at least 18 years of age to provide a testimonial and you must be an actual current user of the service(s) about which you are commenting. If you provide us with contact information, we have the right to contact you at intervals to determine whether your views are still current.
  3. Your comments must truthfully and accurately reflect your personal experience with the service(s) and your beliefs about them.
  4. This website is family-friendly and your comments must be the same. We will not tolerate aggression toward, disrespect of, or personal attacks against others or any content that is vulgar, obscene, sexually oriented, offensive, rude, defamatory, discriminatory, hateful, threatening, knowingly false or inaccurate, harassing, abusive, infringes the property or proprietary rights of others, invades their rights of privacy or publicity or is otherwise unlawful. We will not post any comments containing advertisements, chain letters, pyramid schemes, solicitation of funds or solicitation of goods or services.
  5. Remember that anyone can access this website. Do not post any personally identifiable or private information such as full names, street addresses, telephone numbers, member or account numbers, passwords or PINs, social security numbers or employer identification numbers. We reserve the right to edit out such information but are not responsible if it appears in a testimonial. You are solely responsible for what you say in your testimonial and any consequences, and your interactions with other visitors to this website. We will use only your first name and last initial when publishing your testimonial.
  6. If you violate these rules or act in any other inappropriate manner, we can limit or terminate your access to the testimonial section of the website, at our sole discretion.
  7. If you provide us with contact information, we may provide you with additional help or resources, if appropriate. We will not display your email address on the website or sell or share it with anyone outside DuPage Credit Union.
  8. We want members and prospective members to be able to rely on the testimonials we publish. Accordingly, we will not pay members or provide any other benefit to them for giving us a testimonial.
  9. Your testimonial may not contain any harmful material such as viruses, worm, time bombs, “bots,” or other computer programming that can damage, interfere with, intercept, or seize any system, data, or information. You may not take any action that would cause harm to or impose an unreasonably large load on our website’s infrastructure.
  10. DuPage Credit Union does not guarantee the truthfulness, accuracy, or reliability of any third-party communications published on this website, nor do we endorse any opinions of any commenters. DuPage Credit Union is not responsible for the content of any testimonial. By submitting a testimonial, you represent that the content is exclusively your own and represents your personal view.
  11. Team members, directors, or committee members of DuPage Credit Union cannot submit testimonials.
  12. YOU HEREBY AGREE TO INDEMNIFY AND HOLD DUPAGE CREDIT UNION HARMLESS FROM AND AGAINST, AND HEREBY WAIVE ANY RIGHT TO PURSUE, ANY CLAIMS OF ANY NATURE ARISING FROM OR IN CONNECTION WITH INCLUSION, PUBLICATION, OR DISPLAY ON THIS WEBSITE OF ANY CONTENT OR INFORMATION SUBMITTED BY YOU OR ANY OTHER PERSON, OR ANY OTHER USE AUTHORIZED UNDER THESE RULES, INCLUDING PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
  13. The testimonials are intended for the exchange of information and ideas, not for account service. If you have an account question, need account service, or wish to speak with us about anything other than this blog, please contact us through email at [email protected], call us at 800-323-2611 or stop by any of our branch offices.
  14. If your testimonial does not appear on the website within a reasonable time period, and does not violate these rules, you may contact us at [email protected] to determine why it was not published.
  15. The content of testimonials is provided only as information, not advice of any kind.
  16. Do not copy or re-post any testimonials or other content on this website without the express written permission of the commenter and DuPage Credit Union.
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