MEMBERSHIP

Being a member means working together.

We'll help you turn financial goals into fantastic realities.

Am I eligible for membership?

Take this short quiz to determine if you are able to become a member. Plus, you could earn a $25 credit¹ when you submit your email address and open a new Membership Savings account.

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Do you live or work in one of these counties?

Please make a selection.

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Do you attend school in DuPage County?

Please make a selection.

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Is someone in your immediate family already a member?

Please make a selection.

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Is DuPage Credit Union part of your company's benefit package?

Please make a selection.

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You may still be eligible.

Based on your answers above, we were unable to determine if you're eligible for membership. Contact us to talk to a team member about joining.

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Congratulations! You're eligible.

Based on your answers, you are eligible for membership at DuPage Credit Union. Enter your email below to be eligible for a $25 statement credit when you open your Membership Savings Account.¹

Please enter an email address

By submitting my email address, I agree to receive occasional emails from DuPage Credit Union.

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The benefits of membership.

We're a different kind of financial institution: owned by you and working for you to give you control of your financial future.

Exclusive offers and discounts

Enjoy member-exclusive discounts on loans, credit cards, insurance, and more.

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Access your money anywhere

Bank at over 5,600 branches and access over 30,000 fee-free ATMs nationwide.

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Free seminars

From buying your first home to planning your retirement, we help you with some of life's biggest decisions.

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Complimentary investment advice

Talk to a Certified Financial Planner to help you plan for retirement, invest towards a goal, save for a child's education, and more.

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#1 home loan lender

We are proud to be the #1 credit union mortgage lender*, offering a number of home loan options to help you save money.

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Bank on the go

Use the mobile banking app to securely access your accounts; send, request, and receive money; deposit checks; and more.

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How are we different than a bank?

Unlike banks, we don't have stockholders. We are member-owned. That means the only people we care about making happy is you!

Lower loan rates

Whether you're looking for a home, vehicle, personal loan, or credit card; our rates are highly competitive and typically better than most.

Fewer fees

While the Big Banks rake in record fees, we reinvest profits in products and services that help our members grow their money.

Personalized service

Our local experts will be there every step of the way, from buying a home to making the most of your savings and investments.

Membership reviews

star rating Average star rating of 5 stars 240 Reviews of Become a Member
10/01/2019
Very Smooth
 

Finally had the chance to refinance our home and we got an excellent rate. All the communication and paperwork went very smoothly and everyone we dealt with was very nice. We had zero problems and closed quickly. i'd recommend them without question.

- George Uhlar
09/28/2019
Best Customer Assistance -- EVER
 

DuPage Credit Union is absolutely incredible! Currently I am in Dallas and my Debit Card got hacked. I made a purchase and within 10 mins, I received a call from their Detection Center advising that my acct was temporarily froze due to potential fraud. We verified info and sure enough, I was violated. The Detection Center immediately put the wheels in motion to issue completely new digits. I was left holding very little cash on me and a hacked Debit Card. I was then provided a “Sister Credit Union” in my area to obtain cash without my card. Acct number & Driver’s License, and I’m good to go. Unfortunately that CU was out of sync with DCU with respect to a data transfer. I was denied the withdrawal. I called DCU back, Kristen was my contact, I gave her the details and Kristen jumped through some incredible hoops to get cash in my hand that same day. I have never seen customer service like that in my life. What an adventure!

I followed up with an email to Kristen’s supervisor, Karin, expressing my tremendous gratitude for how Kristen worked the problem professionally and with unbelievable grace. People are quick to complain but I think it’s extremely important that we compliment when we receive great customer service as well. I was 1,400 miles from the nearest DCU branch. And I simply had no other option to obtain cash. In that email, I also advised Karin that my data was out of sync with the sister credit union which prevented me from accessing my cash through them. Karin quickly wrote me back, appreciating my gratitude for Kristen’s assistance; and thanked me for making her aware of the data issue so she could address it. She had already put in motion the remedy to resolve the snag. And before she wrote me back, she comp’d me for the trouble. I mean who does that?! I didn’t request compensation. I was expressing tremendous gratitude for Kristen getting me through the challenges. Who gives you customer service like THAT -- DuPage Credit Union. What an exceptional display of their character.

If you’re reading these reviews to decide whether or not you want to bank with DuPage Credit Union, let me tell you something -- You will NEVER regret banking with DuPage Credit Union. The entire staff is just fantastic to engage with. Whether it’s at a branch, on the phone, or in an email. They only hire the best of the best. And that my friend, is very obvious. Always happy, always kind, always professional, always willing to go the distance to provide fantastic customer service -- all to make you smile; and some of them even have ‘super powers’. I don’t know you, but I know them. I’ve banked with them for many years. You will not be disappointed with their team members or their services.

Finally I wanted to get a couple of pizzas for Kristen to show my appreciation and I requested Karin’s help with that. I didn’t want to order them on her day off, etc. And while she appreciated the offer, she wouldn’t let me. Instead, she insisted she was going to buy lunch for the staff to show her appreciation for them. DuPage Credit Union, what an amazing group of individuals that function so well as a team. In 2008, when the banking industry collapsed due to shoddy business practices; not one single credit union fell. They stood fiscally sound & strong. So your money is safe with them too. Give DuPage Credit Union the opportunity with one or all your banking needs, I’m quite certain they will exceed your expectations. Have a great day!

- CharMaine Burnett
09/25/2019
External Transfers
 

Setting up an external transfer was an easy process.

- Darlene Lynam

Join the movement.

All across the nation people are uniting in the Credit Union Movement. They want to be more than a number to a bank. They want higher rates on savings, lower rates on loans, and honest insightful advice.

You can break free.

If you want to do more with your money, we want to hear your story.

Tell us your financial goals. We'll help you get there faster.

1To be eligible for the $25 credit, your new Membership Savings account application must be submitted online within 60 days (using the email address and custom promo code provided) and your new Membership Savings account must be completed and approved within 90 days of submitting your email and receiving your exclusive promo code. $25 credit will be deposited into your Membership Savings Account within one business day from the day the account is opened. Other restrictions may apply. Offer may be revoked by DuPage Credit Union at any time. Minimum balance to open a Membership Savings Account is $5.00, and the minimum balance to avoid a service fee is $5.00. See Current Fees and Charges for details. By submitting your email address, you attest that you are at least 18 years of age and agree to receive occasional emails from DuPage Credit Union. Current Members of DuPage Credit Union are not eligible for this offer.
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