Contact Us

We're here to help.

Call

Local: 1-630-428-3440
Toll-free: 1-800-323-2611
Automated Phone Banking: 1-800-323-2611, Press 1

Monday-Thursday: 9 AM to 5 PM
Friday: 9 AM to 6 PM
Saturday: 9 AM to 1 PM

live chat and text

Monday-Friday: 9 AM to 5:00 PM

New! Send us a text from your mobile device.

message us

Send us a message and we'll reply during business hours.

Schedule Appointment

Schedule an in-person appointment.

find a branch or ATM

Bank wherever you see these logos:

ATM network icons
  • These links are provided for your convenience. Please note that DuPage Credit Union is not responsible for the accuracy of the ATM lists. By visiting a non-DuPage Credit Union ATM, including those displaying the CO-OP Network, Plus, Star, and MoneyPass logos, you may be subject to non-DuPage Credit Union ATM fees. Plus and Star are not surcharge-free networks.

dedicated support numbers

Automated Phone Banking 1-800-323-2611, Press 1 24/7
Credit Card Fraud, Lost, or Stolen (US) 1-800-323-2611, Press 2 24/7
Credit Card Fraud, Lost, or Stolen (Outside the US) 1-800-847-2911 24/7
Debit Card Fraud, Lost, or Stolen 1-800-323-2611, Press 2 Monday-Thursday: 9 AM to 5 PM;
Friday: 9 AM to 6 PM;
Saturday: 9 AM to 1 PM
Debit Card Fraud, Lost, or Stolen 1-866-563-4011 After Business Hours
Visa Gift and Prepaid Cards: Fraud, Lost, or Stolen 1-866-496-6183 24/7
Visa Gift and Prepaid Cards General Inquiries 1-800-323-2611, Press 2 Monday-Thursday: 9 AM to 5 PM;
Friday: 9 AM to 6 PM;
Saturday: 9 AM to 1 PM
Credit Card Activation 1-800-631-3197 24/7
Debit Card Activation / PIN Change 1-866-985-2273 24/7

Contact Us

Please do not submit sensitive personal information such your account number or social security number.

Mailing Address
PO Box 3930
Naperville, IL 60567-3930

Routing Number
271990198

schedule appointment

holidays (closed)

New Year's Day Monday, January 1, 2024
Martin Luther King Jr. Day Monday, January 15, 2024
Presidents' Day Monday, February 19, 2024
Memorial Day Monday, May 27, 2024
Juneteenth Wednesday, June 19, 2024
Independence Day Thursday, July 4, 2024
Labor Day Monday, September 2, 2024
Columbus Day / Indigenous Peoples' Day Monday, October 14, 2024
Veterans Day Monday, November 11, 2024
Thanksgiving Thursday, November 28, 2024
Christmas Eve Tuesday, December 24, 2024 - Open 9:00 AM - 1:00 PM
Christmas Day Wednesday, December 25, 2024
New Year's Eve Tuesday, December 31, 2024 - Open 9:00 AM - 1:00 PM
New Year's Day Wednesday, January 1, 2025
phone icon 800-323-2611 message iconContact Us branch locationsBranches & ATMs pay my loanPay My Loan calendar icon Schedule Appointment
Routing Number:
271990198