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Dora Maxwell interview with NCTV
We stopped by the Naperville Community Television (NCTV17) studio to talk about receiving the prestigious Dora Maxwell Social Responsibility Community Service Award and what it means to us to be able to give back to the community.Why We Give
"I've been a long time member of DuPage credit union and continue to support their loan products due to the wonderful first class service I receive from all of their employees. I recently brought my wife into their Naperville office to become a member and Kim, Jackie and Humberto did a terrific job presenting the benefits DuPage offers verses the credit union she had previously belonged to for ten years. My wife signed up for a credit card and, like me, couldn't be happier with our membership due to the real "Pro's" at DuPage. Thank you to one and all at DuPage Credit Union."
"I recently applied for a refinance with DuPage Credit Union. Although the LTV of my loan ended up being negative and we were not able to proceed with the loan, I was impressed by the level of professionalism and dedication to customer service displayed by all the employees I encountered. Going through the mortgage or refi application process is never easy and is often unpleasant however, the associates I dealt with were friendly and caring at every step. Despite the negative outcome I was impressed enough by the level of customer service I received and have moved some of my money to this institution. I would highly recommend DuPage Credit Union to anyone looking for any type of financial service. I will add that I work for a bank (I won’t say which one) and I found the customer service here to blow my bank out of the water."
"Kudos to Phillip Green and the staff at the Downers Grove Branch of DuPage Credit Union. We have been banking with DuPage CU since the early A80's and have always been satisfied with the services. We recently completed two auto loans with a very competitive rate and the entire process was fast and painless. We especially appreciated the use of e-documents during the process."
"Our School District has partnered with DuPage Credit Union for decades. Donna Brady is wonderful. Staff members who have dealt with the credit union have nothing but good things to say about their experience and service! Keep up the good work!"
"The car buying process can be scary if you don't know what you're doing. Thankfully I have DCU in my corner. I am no longer worried about what next steps need to be taken in the car buying process. I called in to get some information and was extremely happy with the level of customer service DCU provided. I had the pleasure of speaking with Michelle, who was very helpful and friendly. Thank you Dupage Credit Union!"
"I have nothing but praise. I have been a member for about 25 years. Over the years the service and services have grown and grown. Today I spoke with Michelle from the loan department. She helped me through the process and answered questions about bill payment. I really appreciate the knowledge, skill and friendliness of Michelle and all the other DCU staff that I have encountered."
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Dora Maxwell interview with NCTV